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govDelivery Connect
Build a 360 degree view of your citizen experience
- Business Need
- Productivity
- Requires
- None
- Compatible With
- Sales CloudService Cloud
The Connect tool allows organizations to sync their existing subscriber or customer data to govDelivery Communications Cloud for segmented communication lists, and sends user interaction data back to Salesforce for a full, 360 client perspective.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- GovDelivery Engagement Activities/July 2024 1.8.0
- Listed On
- 01/10/2017
- Latest Release
- 07/12/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 2Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Connect seamlessly and automatically subscribes Salesforce contacts to GovDelivery Communication Cloud topics. Engagement data, including email opens and link clinks, is also pushed from GovDelivery to the Salesforce, to give an in-depth view of each contact’s interactions. Over 1,000 public sector organizations use GovDelivery’s highly-secure cloud solutions every day to enhance the citizen experience for more than 100 million people. GovDelivery offers leading solutions for managing government communications, internal and external learning, and open data. The GovDelivery Network offers a unique and impactful way for public sector organizations to work together to cross promote content and increase digital reach. Organizations using GovDelivery see higher utilization of citizen services and greater citizen engagement. For more information on GovDelivery Connect, please visit: https://www.govdelivery.com/blog/govdelivery-connect-announcement/
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Granicus
Denver, Colorado