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govDelivery Connect

Build a 360 degree view of your citizen experience

No Ratings
Starting at $690   USD/company/year
Business Need
Productivity
Requires
None
Compatible With
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
This integration requires an active govDelivery Communications Cloud subscription from Granicus. To learn more about this integration or Communications Cloud, contact your Granicus Account Representative or call 1-800-314-0147. .

App Details

Version
GovDelivery Engagement Activities/July 2024 1.8.0
Listed On
01/10/2017
Latest Release
07/12/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Additional Details

Connect seamlessly and automatically subscribes Salesforce contacts to GovDelivery Communication Cloud topics. Engagement data, including email opens and link clinks, is also pushed from GovDelivery to the Salesforce, to give an in-depth view of each contact’s interactions. Over 1,000 public sector organizations use GovDelivery’s highly-secure cloud solutions every day to enhance the citizen experience for more than 100 million people. GovDelivery offers leading solutions for managing government communications, internal and external learning, and open data. The GovDelivery Network offers a unique and impactful way for public sector organizations to work together to cross promote content and increase digital reach. Organizations using GovDelivery see higher utilization of citizen services and greater citizen engagement. For more information on GovDelivery Connect, please visit: https://www.govdelivery.com/blog/govdelivery-connect-announcement/

Need help?

Granicus

Denver, Colorado