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Cadalys Concierge™

By Cadalys, Inc.

Next-Generation Powerful and Elegant Help Center

$3   USD/user/month

Discounts available for nonprofits

Business Need
Customer Service

Cadalys Concierge™ is a next-generation powerful and elegant Help Center. It provides personalized search to get employees, customers and partners the right information quickly, and provides easy and transparent help center ticketing.

  • Cadalys Concierge™ Video

Highlights

POWERFUL SEARCH CAPABILITIES consider Knowledge Article views, likes and last published date when presenting results. Results are personalized based on the user. Content Preview displays an article preview to the user without leaving search results.

CONTEXT-BASED ACTIONS guide users what to do next based on their search, such as logging a Case, making a phone call, visiting a web page, launching an app or chatting live with an agent. This "bias to action" helps users resolve their issue immediately.

EASY, TRANSPARENT TICKETING provides a one-stop shop for all shared-services (IT, HR, Facilities, T&E, etc…). Intuitive forms offer frustration-free experiences. Integrated Chatter® feed enables powerful collaboration between users and ticket owners.

Provider Details

Cadalys, Inc.
San Francisco, California, USA
Founded
2008
Website
Email
Phone
866-570-7560

Cadalys is an award-winning Salesforce® partner specializing in developing seamless, intelligent, cloud-based solutions for tomorrow, today. Founded in 2008 and headquartered in San Francisco, Cadalys has a long history of successfully developing powerful apps that add unique value and enrich the Salesforce experience. Cadalys is one of a select group of companies in the Salesforce Product Development Organization program for excellence in application development— with a strategic focus on employee, customer and partner engagement and evidence-based healthcare solutions. To learn more about Cadalys, visit www.cadalys.com.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

List price is $3 per user per month, with volume discounts offered based on number of users. Contact us for your discount.

Default Plan

$3 USD/user/month

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