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Certinia Services Analytics
Run a predictable and efficient services business from a unified dataset
Starting at $20 USD/user/month
- Industries
- Horizontal Product
- Business Need
- Analytics
- Requires
- Platform Cloud
- Compatible With
- Platform Cloud
A powerful analytics and business intelligence solution, built native to Salesforce, that turns valuable data into meaningful, actionable insights. Keep operations running lean, consistent, and predictive—all centered around your customer needs.
Highlights
BILLINGS FORECASTING Get unmatched visibility into every dollar recognized and planned, and make critical decisions in an informed and predictable manner. View your forecast at any point throughout the year to get up-to-date actuals and assignments.
BACKLOG VISIBILITY Build staffing models geared to drive higher margins, quicker delivery, and customer satisfaction. Personalize dashboards by customer, region, practice, and group, ranging from a single project to entire portfolio.
SMART CAPACITY PLANNING View and better understand all aspects of a resource schedule—project time, PTO, non-billable time, backlog—predict needs and optimize staffing. Automate repeatable processes and boost utilization and billing rates.
Provider Details

Certinia
Austin, TX, United States
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Founded
2009
Website
Phone
1-866-743-2220Certinia is the leading global provider of AI-powered Professional Services Automation (PSA), unifying sales, delivery, finance, and customer success on a single record to act with certainty across the entire services journey. Veda, Certinia's AI engine for services operations, combines specialist agents and intelligent actions grounded in decades of institutional knowledge to shift services organizations from reactive workflows to autonomous operations. This comprehensive system enables the world’s most complex global enterprises to accelerate time to revenue, drive scalable growth, and increase customer value. Certinia is backed by Haveli Investments, Salesforce Ventures, TA Associates, and General Atlantic. For more information, visit www.certinia.com.
Pricing Details
Contact Certinia for full pricing details.
Default Plan
$20 USD/user/month
Free trial available for 30 days
Lowest Starting Price