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Onfido IDV | The Real Identity Platform (KYC / AML / Identity Verification)

Digital identity made simple

Paid Add-On Required  

Payment required for external services or products

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Industries
Financial Services
Professional Services
Travel, Transportation, & Hospitality
Business Need
Productivity
Finance
Requires
Sales Cloud
Experience Cloud

Highlights

Verify identities directly in Salesforce. Onfido seamlessly embeds in Salesforce to help you meet your KYC & AML requirements. Trigger workflows then see results directly in the platform. We’re even pre-integrated in the Financial Services Cloud.

Drag-and-drop custom workflows. Design workflows that meet diverse market and user requirements in Onfido Studio, no code required. Explore granular performance metrics for all your workflows, and make optimizations in seconds.

AI-powered automation. Our verification is powered by Atlas™ AI. Built using diverse, global datasets and refined over 10 years, Atlas delivers accurate results in seconds and is always adapting to spot sophisticated fraud.

User experience excellence. Our Smart Capture SDKs guide customers through the verification process — intelligent features like glare and blur detection help more customers onboard successfully.

Really know your customer. Access award-winning document and biometric verification, global databases, PEPs, sanctions, and watchlists to navigate global KYC. We’re ETSI TS 119 461 certified and high confidence profile H1A under the UK Trust Framework.

Provider Details

Onfido
London, UK

Recognized as a global leader in AI for identity verification and authentication, Onfido is backed by TPG Growth, Idinvest Partners, Crane Venture Partners, Salesforce Ventures, M12 (Microsoft) and others. In 2021, Onfido was awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. They partner with over 900 businesses globally to help millions access services every week – from billion-dollar institutions to hypergrowth start-ups. Onfido supports checks in 195 countries, and 2,500+ document types.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

This integration requires an Onfido account to activate. If you'd like to talk to our team about activating an account, please get in touch via our website.