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Connected Manufacturing Lighting Bolt

Improve service and drive demand with deep engagement through the IoT Cloud

Overview

Combine IoT Cloud’s smart-device data with customer data on the Salesforce Platform to deliver a seamless world-class service experience and generate new revenue streams by identifying up-sell opportunities and driving demand through targeted marketing.

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  • Use IoT Data to proactively identify and respond to service needs for registered devices, allowing you to manage and complete service requests in record time.

  • Market and upsell new devices and service offerings to customers at the most ideal times.

  • Provide manufacturers with intelligent datasets and tools to improve and sell smarter products to their customers.

Magnet 360’s Connected Manufacturing accelerator utilizes IoT Cloud to help manufacturers provide a world class service experience. The accelerator extends well beyond IoT, leveraging multiple products across the Salesforce platform to address problem areas prioritized by manufacturing executives, including mobile, omni-channel, proactive service, and sales and service alignment. Connected Manufacturing with IoT will help manufacturers create new service-driven, subscription-based revenue streams in no time by combining IoT Cloud’s smart-device data with customer data on the Salesforce Platform. The resulting framework enables businesses to deliver proactive service for customers, solving problems before they’re even aware of issues! For manufacturers interested in providing a world-class service experience, look no further than Connected Manufacturing.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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