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Centric Consulting: Salesforce, AI, and Business Solutions

By Centric Consulting

Senior Led, Industry-Deep Delivery From a 17-year Salesforce Partner

Salesforce Consultants
Industry Competencies
Education
Financial Services
Manufacturing
Professional Services
Retail
Product Competencies
Agentforce Marketing
Agentforce Sales
Agentforce Service
Platform
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
65
Certifications
The number of certifications held by people at this organization that align to competencies
238

Senior-led Salesforce delivery with a 1,200-person business and technology consulting firm. Agentforce Preferred Partner with active AI agents in insurance and manufacturing, we build tailored solutions for your business, not cookie-cutter templates.

Description

Centric Consulting is an international management consulting firm known for solving our clients' toughest problems with deep expertise and tailored solutions. As a Salesforce partner with 17+ years of implementation experience and an Agentforce Preferred Partner, we're a right-sized alternative to the Big Four: senior delivery teams and 250+ certifications, without the overhead. As Salesforce pioneers in AI, we approach Agentforce the same way we approach any technology: business problem first. We run Agentforce packages in insurance for claims triage and underwriting, and in manufacturing, with accelerators for FSC upgrades, Service Cloud, and Org Health Checks. Beyond Salesforce, we bring other Centric teams to support the work: People and Change Management, Operational Excellence, Data and Analytics, and more. We go deep in financial services, insurance, construction, and manufacturing, plus automotive, consumer goods, and nonprofit. We know your business before we touch your org. Eight in ten clients return for a second project, and Forbes ranked us among America's Best Management Consulting Firms 11 times.

Highlights

Expertise across the Salesforce ecosystem including: • Agentforce • Data 360 • Sales Cloud • Service Cloud • Experience Cloud • Manufacturing Cloud • Financial Services Cloud • Marketing Cloud & Account Engagement (Pardot) • MuleSoft

Beyond our product-specific capabilities, we assist clients with: • Salesforce strategy & roadmaps • Salesforce assessments • Salesforce custom development • Salesforce integrations • Ongoing Managed Services • 3rd party product experience

Senior Salesforce teams across 13 U.S. markets, plus India-based delivery when offshore scale helps. We build tailored solutions, not off-the-shelf templates, and embed Change Management and Operational Excellence into every engagement.

Provider Details

Centric Consulting
Dayton, Ohio, USA
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
1999
Website
Email
Phone
440-281-0526

Centric Consulting is an international management consulting firm known for solving our clients’ toughest problems, delivering tailored solutions, and bringing experienced consultants centered on what’s best for your business. We are a 15+ year Salesforce partner with expertise across the Salesforce eco-system including Sales Cloud, Service Cloud, Nonprofit Cloud, Marketing Cloud, Experience Cloud, Financial Services Cloud, MuleSoft, and more. We realize that implementing Salesforce and advancing its capabilities may require evolving other areas of your organization, and we partner with our other Centric teams to ensure this: • People and Change Management – to assist with successful roll-out, adoption and use of Salesforce • Operational Excellence – to define and implement processes key to maximizing Salesforce business • Data and Analytics – to transform data from Salesforce and other sources into business insights Let us be your Salesforce guide!

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Canada • India

Languages

Supported Languages

English

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