Purus - Salesforce Consultants | Birmingham | West Midlands

Having worked with Purus in past implementations, this one was different... The challenge was set for Purus to connect Technical Services, Customer Services, Aftersales, Site Service Engineers, Technical Engineers, Business Development, External Key Accounts and Sales, not forgetting Marketing, on a global scale - via Salescloud, Marketingcloud, and Field Services (which was a new product for me). Coupled with a fast build out and configuration, and connect to a dated ERP system, certainly added layers for Purus to tackle. API connections were also in scope to get ready for go-live and their expertise in this area was clearly visible providing us with a great output. The Purus team were phenomenal, a true partner who really got under the skin of our business here at Siderise, taking time to connect to our people on all levels, guiding and building out a platform that was not only fit for purpose, but with the peace of mind that they are always available to answer a daft question. I would highly recommend Purus to other companies looking to get set up on a Salesforce platform, or add enhancements to their existing system. Thanks to Paul, Will and their team for their hard work and support - an absolute pleasure.

We have recently started working with Purus to maintain our CRM and CMS systems and implement changes to improve our data processes. The team have been excellent at listening to what we need and have implemented effective solutions very efficiently. They have been extremely responsive and whenever something has needed explaining in further detail, they are more than happy to discuss this over a call. I've been really impressed with Purus' support so far and I look forward to continuing to work with them.

Purus is an excellent partner. The team has learned about our company needs and manages the SF solution to meet the requirements. They listen well and are clear in their communication, supporting our team of admins to improve their knowledge and understand for future application. They're available for urgent requests and have ensured our use of the platform is to good business practice standards. And they're personable and fun to work with!. I see them as an extension of our in-house team.

We have had and are continuing to receive excellent support from Purus. Our implementation was planned meticulously and executed with speed and accuracy. I would wholeheartidly recommend them for any type of implementation, their knowledge of the Salesforce product suite is exceptional.

Without any reservation I would highly recommend Purus to any new client whether large corporate like us or smaller organizations starting their salesforce journey. Our Business includes 3 Orgs (AAH, Lloyds and Lilly) that utilise a broad range of salesforce products: Sales Cloud, Service Cloud, Experience cloud and currently deploying Marketing Cloud. Purus have tackled the day to day challenges we face with stabilising and enhancing all of these platforms and our tickets/ requirements stretch from simple to extremely complex. In all instances Purus leverage their internal and external resources to always provide solutions to debate and deploy in a well planned and timely manner. We have not looked back since our transition to Purus c5 months ago. The added bonus to using Purus for Professional Services managed Services) is they also have the skill to tackle project work which is a huge benefit to our business and we have planned future projects in the pipeline

Reactive, Knowledgeable and very helpful in understanding and resolving issues an help in understanding, scoping and delivering new work.

Very responsive, clear timelines and expectations, swift action when required

Will and Noel were great to work with. They wanted to know about the business, clearly knew everything around Salesforce, we time efficient and delivered eveything I asked for, even the out of the box stuff. They were generally great guys to work with on a project. 2nd time I have worked with Purus and will be sure to work with them in the future.

Excellent knowledge, cannot understate the value the team added to the project. Highly recommended.

We have been using Salesforce since 2016 and wanted to carry out a health check of the system. We engaged Purus Consulting to carry out this task. Purus have a wealth of knowledge and are proactive in suggesting best course of action in how to make the system useful for our business. The team members were helpful and available to assist us at a senior level. We are very pleased with the outcome and will surely use Purus Consulting again.