$10 USD per user per month
Discounts available for nonprofits
With Trumpia Connect, your sales reps can directly send SMS & MMS messages to leads through Salesforce and the Sales Cloud Mobile App. Easily integrate with Salesforce Process Builder to automate how your sales reps follow up with prospects.
PLEASE READ THE TERMS AND CONDITIONS OF THIS SALESFORCE APPLICATION CAREFULLY (“TERMS”). BY DOWNLOADING, INSTALLING OR USING THE TRUMPIA CONNECT APPLICATION FOR SALESFORCE (“TRUMPIA CONNECT”), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST DISCONTINUE USE OF TRUMPIA CONNECT IMMEDIATELY.
TRUMPIA CONNECT IS INTENDED FOR GENERAL BUSINESS USE ONLY. IT IS NOT INTENDED, DESIGNED, PROGRAMMED, OR RECOMMENDED FOR USE AS A SERVICE IN SITUATIONS REQUIRING FAIL-SAFE PERFORMANCE (I.E, EMERGENCY MEDICAL CARE, HAZARDOUS ACTIVITIES) OR IN WHICH THE FAILURE OF THE SERVICE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. TRUMPIA SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH PURPOSES.
TRUMPIA CONNECT AS A COMMON CARRIER
Trumpia Connect is an application built for use with the Salesforce platform to send, receive and automate Short Message Service messages (SMS). As such, Trumpia Connect merely serves as a common carrier conduit and simply passes messages to and from senders and recipients. Accordingly, Trumpia assumes no responsibility or liability for any activity conducted through Trumpia Connect.
You agree that you will not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party Trumpia Connect in anyway; (ii) modify or make derivative works based on Trumpia Connect; or (iii) reverse engineer or access Trumpia Connect in order to (a) build a competitive product or service; (b) build a product or service using similar ideas, features, functions, or graphics represented by or incorporated in Trumpia Connect; or (c) copy any ideas, features, functions, or graphics represented by or incorporated in Trumpia Connect.
PRIVACY AND SPAM
The following Terms and information are provided as a convenience and an introduction to the concept of spam and the general contours of a responsible, permission-based campaign as commonly known in the industry. This general information is not an exhaustive source for applicable laws, guidelines, and compliance responsibilities pertaining to your use of Trumpia Connect and does not serve as legal advice in any way. Trumpia does not warrant accuracy of its interpretation of the laws and industry regulations. You are advised to seek independent legal counsel in determining how to create a permission-based campaign. In the event of any conflict between the information below and any law or industry regulation, you are to observe the applicable law or regulation.
Spam is any type of unsolicited message (e.g., one sent without consent). Trumpia has a no-tolerance policy towards spam. Accordingly, Trumpia Connect may NOT be used for sending any unsolicited messages.
The transmission of spam messages through Trumpia Connect is a violation of these Terms. Trumpia requests that any knowledge or suspicion of a violation of these Terms be immediately reported by clicking here.
You should not assume that an existing relationship (personal or business) with any message recipient constitutes the proper consent to send messages. If a message recipient disclosed a mobile number in the course of business but did not give you specific permission to send messages, you are not permitted to send messages to that recipient under federal law. Other examples, such as participation in your events, or "liking" or "following" your Facebook or Twitter accounts, also do not constitute proper consent from recipients to receiving calls or text messages from you.
You also agree to enforce the indicated permission-based marketing practices with anyone using Trumpia Connect on your behalf. You agree to assume full responsibility and accept the legal consequences of any action by anyone using Trumpia Connect on your behalf.
ACCEPTABLE USE POLICY
Trumpia reserves the right to determine any violation of this Acceptable Use Policy at its sole discretion. Trumpia Connect may only be used for lawful purposes and in accordance with these terms and the policies contained herein. Using Trumpia Connect in an illegal or abusive manner or any other manner that interferes with or diminishes others' use or enjoyment of the services is strictly prohibited.
Notwithstanding Trumpia’s anti-spam commitment and policies, it is your responsibility to comply with all applicable spam and privacy regulations and guidelines in each jurisdiction where messages are transmitted, distributed or received. You agree to not use Trumpia Connect to send messages to any recipient without consent required by law. You understand that you will have the burden of proving such consent with clear and convincing evidence if a recipient claims you did not obtain their consent consistent with applicable laws and regulations. Please note that consent may not be evidenced by third party lists purchased or otherwise obtained.
You may only use Trumpia Connect in connection with a telephone number that you own or have the legal right to use. Trumpia reserves the right to require you to verify any telephone number you wish to use in connection with Trumpia Connect.
You are advised to check federal and state time restrictions when sending solicitation messages. The federal and state time of day laws restrict when certain callers may contact members of the public. Some states also have laws with blanket prohibitions for conducting calls during the holidays and on certain weekend days. It is your responsibility to ensure its own compliance with all federal and state laws.
You may not use Trumpia Connect to transmit any communication that would violate any applicable federal, state, and local law, court order or regulation, including but not limited to the Telephone Consumer Protection Act (“TCPA”), Do-Not-Call Registry, and the CAN-SPAM Act. You also agree to comply with the guidelines of the Cellular Telephone Industries Association (“CTIA”) and Mobile Marketing Association (“MMA”).
You are responsible to taking all reasonable measures to remove unwanted phone numbers including, but not limited to, processing all STOP or opt-out requests in a timely manner.
The following list gives examples of illegal, abusive, interfering, or otherwise illicit use of Trumpia Connect. This list is provided by way of example and will not be considered exhaustive.
Adversely affecting the availability, reliability, or stability of Trumpia Connect;
Launching or facilitating, whether intentionally or unintentionally, a denial-of-service attack on any of Trumpia’s systems or networks;
Attempting to bypass, disable, or impair any security measure or otherwise using Trumpia Connect in any manner posing a security or service risk to Trumpia, any Trumpia customer, or any of their subscribers;
Testing or reverse-engineering Trumpia Connect in order to evade filtering capabilities or to find limitations or vulnerabilities;
Using the services in any manner that may subject Trumpia or any third party to liability, damages, or danger;
Using the services in any manner that violates any applicable third-party policy or requirement;
Using the services in any manner that violates the CTIA or MMA guidelines or best practices, wireless carrier guidelines, or any other industry standard;
Promoting or engaging in any illegal activity including, but not limited to, fraud, in any connection with your account;
In a message transmission or any other manner violating, infringing, or misappropriating the rights of any third party, including but not limited to trademarks, copyrights, and rights of publicity;
Engaging in spamming or any other activity that violates anti-spam laws and regulations, including but not limited to the TCPA, CAN-SPAM Act, and Do-Not-Call Registry;
Using Trumpia Connect in connection with any unsolicited or unwanted transmissions (commercial or otherwise) including, but not limited to, phone call, text message, email, voice broadcast and voicemail;
Offering any emergency services ("emergency services" meaning any communications connection to emergency personnel or to public-safety answering points such as 911 and E911);
Using your account to mislead others as to the identity of the sender or the origin of a message or phone call by any means including, but not limited to, a false or misleading identity or organization name, a false or misleading email address or phone number, or a forged or misleading header;
Violating or facilitating the violation of any U.S. or foreign law governing the transmission of technical data or software;
Interfering with or disrupting any network connected to Trumpia Connect or violating the regulations, policies, or procedures of any such network;
Violating any federal or state restrictions on the days and times solicitation messages can be sent to subscribers, regardless of consent; and
Using Trumpia Connect or any component thereof in a manner not authorized by Trumpia.
Additionally, the wireless carriers and telephone industry regulations prohibit text-to-win campaigns or transmitting undesirable content such as violence, pornography, alcohol, illegal drugs, and other prohibited material described in the Prohibited Content section below.
By using Trumpia Connect, you agree to be responsible for all user content that you or your users upload, post, email, text message, transmit, or otherwise make available via Trumpia Connect. Trumpia does not control the user content transmitted through Trumpia Connect and, as such, does not guarantee the accuracy, integrity, or quality of such content.
Trumpia reserves the right to deny, disconnect, suspend, modify, screen, audit, and/or terminate your use of Trumpia Connect at any time, without prior warning or refund, if your use of Trumpia Connect is reasonably believed to violate these Terms or any applicable law. Violation of applicable federal or state laws may also cause third-party legal action against you. Trumpia also reserves the right to refuse service if Trumpia believes that your conduct is harmful to the interests of Trumpia and its affiliates. Trumpia reserves the sole discretion and right to permanently delete archived data after 90 days. Any failure by Trumpia to take any action in the event of a violation will not be construed as a waiver of the right to enforce such terms, conditions, or policies.
In addition to, and without limitation, the terms under the Acceptable Use section above, Trumpia prohibits any use of Trumpia Connect in connection with any of the following types of content, products, and services:
Nudity, pornography, offensive, or otherwise sexually explicit material, nude or topless dancing clubs, and escort services;
Inappropriate or adult content;
Illegal drugs and drug contraband;
Hate speech, libelous, defamatory, scandalous, threatening, or harassing activity;
Objectionable content including profanity, obscenity, lasciviousness, violence, bigotry;
Any discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
Alcoholic beverages and alcohol related products or services, especially any promotion of alcohol to persons under 21 years of age;
Tobacco or nicotine based products, services and paraphernalia, especially any promotion of tobacco or nicotine to persons under 18 years of age;
On the basis of the practices and standards of your industry and community, any illegal or improper promotion to persons under 18 years of age;
Material that displays any person under 18 years of age in an illicit or otherwise exploitative manner;
Disclosure of anyone's private or personally identifying information without such party's prior express written consent (or parents' prior express written consent in the case of a minor);
Disclosure of any personal information regulated by federal or state law, such as personal financial information or protected health information (“PHI”) or any other type regulated by Gramm-Leach-Bliley Act or Health Insurance Portability and Accountability Act (“HIPAA”);
Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
Products, services, or content commonly associated with unsolicited commercial messages, including but not limited to online and direct pharmaceutical sales (e.g., health and sexual well-being products), work-at-home businesses, credit or finance management (e.g., credit repair, debt relief, stock and trading tips), mortgage finance, claims of lost bank accounts or inheritances, and odds-making and gambling services (e.g., poker, casino games, horse and dog racing, college and professional sporting events);
Pyramid schemes or multilevel-marketing (a.k.a. MLM or network marketing) businesses, including but not limited to "get rich quick," "build your wealth," and "financial independence" offerings;
Advocation, promotion, or other encouragement of violence against any government, organization, group, or individual or any instruction, information, or assistance in causing or carrying out such violence;
Instructions or materials for the assembly of bombs or other weapons;
Any product or service related to death (e.g., mortuaries and cemeteries);
Any product or service that is unlawful where such product or service or promotion thereof is received;
Images of authors, artists, photographers, or others without prior express written consent form the content owner; and
Any mention of any wireless carrier or any representation that copies or parodies any product or service of any wireless carrier.
Although Trumpia does not assume the duty or obligation to monitor messages, Trumpia reserves the right, in its sole and absolute discretion, to monitor any and all messages created or sent by you or any third party on your behalf at any time without prior notice to ensure that they conform to guidelines and policies pertaining to the use of Trumpia Connect.
Trumpia Connect must not be used as the sole method of sending SMS, MMS, email or instant message notifications that contain information that is essential to the protection of life or property. First responders should not rely on Trumpia Connect for such situations; in such situations, Trumpia Connect may be more susceptible to blocking, outages, delays and congestion, and greater risk of non-delivery.
All content and intellectual property of Trumpia Connect is proprietary to Trumpia and is protected under copyright, trademark, and/or patent laws. You agree to not use Trumpia’s logo, trade names, trademarks or website content without prior written approval from Trumpia.
TO THE FULLEST EXTENT PERMITTED BY LAW, TRUMPIA, ITS EMPLOYEES, AGENTS, AFFILIATES, AND PARTNERS MAKE NO WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY, ABOUT TRUMPIA CONNECT.
TRUMPIA CONNECT IS PROVIDED “AS IS.” TRUMPIA ALSO DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. Some states do not allow the types of limitations in this paragraph, so they may not apply.
TRUMPIA DOES NOT WARRANT THAT ITS SALESFORCE APPLICATION OR SERVICES WILL FUNCTION AS DESCRIBED OR WILL BE TIMELY, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS OR THAT ANY STORED DATA WILL BE SECURE OR SAFE FROM LOSS OR DAMAGE. TRUMPIA DOES NOT WARRANT THAT ANY DEFECT IN THE TRUMPIA PP WILL BE CORRECTED.
TRUMPIA IS NOT RESPONSIBLE FOR ANY DAMAGES, ERRORS, OR HARM ARISING FROM YOUR INSTALLATION OR USE OF TRUMPIA CONNECT.
NO VERBAL ADVICE OR WRITTEN INFORMATION GIVEN BY TRUMPIA, ITS EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, LICENSORS, LICENSEES, OR BY ANY OTHER THIRD PARTY WILL CREATE ANY WARRANTY OR GUARANTEE. NOR MAY YOU OR YOUR SUBSCRIBERS INTERPRET ANY SUCH INFORMATION OR ADVICE AS SUCH REPRESENTATION.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRUMPIA, ITS EMPLOYEES, AGENTS, AFFILIATES, OR PARTNERS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT TRUMPIA HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO TRUMPIA FOR THE PAST 12 MONTHS OF THE SERVICES IN QUESTION. Some states do not allow the types of limitations in this paragraph, so they may not apply.
TRUMPIA WILL NOT BE LIABLE FOR ANY DAMAGES INCURRED BY YOU DUE TO THE IMPROPER USE OR CONFIGURATION OF TRUMPIA CONNECT OR YOUR SALESFORCE.COM ACCOUNT.
You agree to defend, indemnify, and hold harmless Trumpia its employees, agents, affiliates, business and technology partners from and against any damages, losses, liabilities, judgments, fines, settlements, and expenses (including, without limitation, costs and reasonable attorneys' fees) in connection with any claim or action due to or arising out of (i) your use of Trumpia Connect; (ii) any messages you create or send in connection with Trumpia Connect; (iii) your violation of these Terms; or (iv) your use of Trumpia Connect in violation of any laws, regulations or third party rights.
You agree that Trumpia has the right to seek and recover all of its damages caused by you through any use of the service in an unlawful manner, in a manner that violates Trumpia’s privacy or anti-spam policies, or in a manner inconsistent with these Terms. You acknowledge that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance, and consequential damages. You acknowledge and agree that this provision will apply to all services and software from Trumpia and its affiliates whether or not Trumpia is notified of any possibility of such damages. The terms of this section will survive the termination of this agreement regardless of the cause or nature of such termination.
Trumpia reserves the right to deny, disconnect, suspend, modify, or terminate your use of Trumpia Connect without notice if (i) there is an overdue balance; (ii) your account activity is reasonably believed to violate these Terms or any applicable law; or (iii) it is in Trumpia’s best interests. You understand that a violation of applicable federal or state laws may also cause third-party legal action against you. Trumpia also reserves the right to refuse service if Trumpia believes that your conduct is harmful to the interests of Trumpia and its affiliates. Trumpia reserves the sole discretion and right to permanently delete archived data after 90 days. Any failure by Trumpia to take any action in the event of a violation will not be construed as a waiver of the right to enforce such terms, conditions, or policies.
“NO REFUND” POLICY
You understand and agree that Trumpia will make no refund of any fees whether or not Trumpia Connect has been used.
Before filing a claim against Trumpia, you agree to attempt to resolve the dispute informally by contacting email@example.com. Trumpia will make every effort to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you and Trumpia agree to resolve any claims relating to these Terms or use of Trumpia Connect through final and binding arbitration with a mutually agreeable arbitrator.
WAIVER, SEVERABILITY, ASSIGNMENT
Any failure by Trumpia to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of these Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign or transfer any of its rights to use Trumpia Connect to any individual or entity, including accounts and credits, and any such attempt will be void. Trumpia may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with Trumpia.
Trumpia reserves the right, at its sole discretion, to modify and post these Terms at any time without prior notice. You are advised to visit this page to review the current Terms on a regular basis. By continuing to use or access Trumpia Connect after the revisions come into effect, you are agreeing to be bound by the revised Terms.
You acknowledge and agree to the following:
Trumpia Connect will be subject to monthly or yearly software license fees.
Trumpia grants you a limited, non-exclusive, non-transferable license to access and use Trumpia Connect and the content associated with the services provided by Trumpia.
Some Trumpia Connect features may not be permissible under the laws of certain jurisdictions. You agree to bear sole control and responsibility over compliance with any such laws and assume sole liability for any noncompliance.
Trumpia is not required to provide data to you that is already available through the user interface including, but not limited to, exported files containing specific messages, subscriber phone numbers, and opt-out lists.
You are not allowed to import (into any contact list, message, social campaign) or upload (to Trumpia Connect) any of the following information: social security numbers, national insurance numbers, credit card numbers, passwords, security credentials, PHI, or sensitive personal or medical information of any kind.
You agree that it will only import, add, edit, access, or otherwise use, in connection with Trumpia Connect, contact information that can be proved to have been received with requisite consent under federal law.
Trumpia has the sole and absolute discretion to deny access to contact information import functions, impose a stringent qualification process on the importing of contact information, and require proof of consent.
You agree to truthfully represent your identity, product(s) and/or service(s), pricing, and any other offering aspects of their businesses to all message recipients.
You agree to comply with all local, state, and federal laws as well as general industry practices governing your content or business.
No agency, partnership, joint venture, or employment is created as a result of this agreement, and you have no authority of any kind to bind Trumpia in any respect whatsoever.
In any action or proceeding involving you that Trumpia must defend itself and/or its rights under these Terms, you agree that Trumpia will be entitled to recover its costs and attorneys' fees and costs and expenses of investigation, arbitration and/or litigation in connection therewith.
Trumpia reserves the right to refuse, suspend, disable, or terminate your use of Trumpia Connect, in whole or in part, at any time, for any reason including but not limited to a violation of these Terms, overdue account balance, or any applicable law.
Trumpia will bear no liability to you or any third party for any direct, indirect, incidental, special, or consequential damages due to any manner of use or inability to use Trumpia Connect.