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Trados Connector for Knowledge

By RWS

Expand your global reach

£29,700   GBP/company/year
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Business Need
Customer Service
Requires
Service Cloud

The Trados Connector for Knowledge allows you to easily send Knowledge Articles for translation, approve costs and track without leaving Salesforce. Now you can deliver high quality translations in your local markets on a global scale.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
RWS will contact you to provide you with a login to the RWS Language technology platform. Your administrator will need to save this in the app's Settings page.

App Details

Version
RWS Translation/RWS Translation 1.45.0
Listed On
08/12/2016
Latest Release
02/13/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Lightning Ready
Editable Code
Multiple Currencies
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.45.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/28/2026

Additional Details

Huge volumes of Knowledge Article content are often translated with a very manual and fragmented process. Typically, individual users extract content, send it to third party agencies for translation, and then manually import it back into Salesforce. The Trados Connector for Salesforce Knowledge allows users to easily send content for translation, approve costs and track progress without having to leave the Salesforce platform. Users can now easily deliver high quality translations in their local markets on a global scale. With the Trados Connector for Knowledge you get: • An easy-to-use translation platform embedded within your Salesforce platform. • Cost savings from leveraging smart translation memories and you never paying to translate something twice. • Ability to access RWS’s Machine Translation for enhanced productivity or ‘no touch’ translation. • Access on any device wherever you are, with a multi-channel experience available via browser, mobile or tablet. • Support for RWS Translation Management technology, including Trados, TMS, Managed Translation and WorldServer.

Need help?

RWS

Maidenhead, United Kingdom

Customers of RWS Technology have access to our support portal https://gateway.sdl.com/

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