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Trados Connector for Knowledge
Expand your global reach
£29,700 GBP/company/year
- Business Need
- Customer Service
- Requires
- Service Cloud
The Trados Connector for Knowledge allows you to easily send Knowledge Articles for translation, approve costs and track without leaving Salesforce. Now you can deliver high quality translations in your local markets on a global scale.
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Works well enough once installed but...
The installation was quite cumbersome. The technical documentation provided was insufficient and not straight forward. Once it was installed it was working well enough.
Great App, Great Team
We are using SDL app with Salesforce with knowledge across 27 languages. The SDL team has been great to work with to get the app up and running in our environment. It works great and the support from SDL is rock solid. Would recommend this app for enterprises who need a smoother workflow between Salesforce and SDL service.
Hi Kevin - the installation and setup guide has now been updated, and included on the AppExchange page under Cusomization Guides, We hope others now find it easier to get Knowledge setup in Salesforce and connected to our app for translation. If you get chance to review again, I'd be happy to hear your feedback.