Prodapt

Prodapt are incredibly easy to work with - ongoing motivated engagement, relentless investigation to ensure quality, high level of knowledge applied to all solutions requested to reduce risk and increase the chance of success, and numerous examples of going the extra mile to ensure both understanding across the project groups but also user adoption and onboarding topics for every project I have had the pleasure of working with them on. Highly recommended and long may our partnership continue!

We engaged Prodapt to build an integrated dispatch platform that connects multiple BSS/OSS systems, including billing, to streamline our field operations. Their deep telecom expertise and ability to navigate complex legacy environments while leveraging Salesforce technologies made them a standout partner. The project utilized MuleSoft, Communications Cloud, and Field Service Lightning, enabling real-time data exchange and operational visibility. As a result, we now have a scalable dispatch solution deployed across the United States. We can generate actionable insights from reporting, manage workforce load daily, and proactively plan for upcoming appointments. Additionally, the platform is fully integrated with our billing system, allowing for a seamless bill run experience. Helpful Tip: To maximize success with Prodapt, ensure your internal teams are aligned on business processes and data flows. Prodapt thrives in collaborative environments with clear operational goals.

Prodapt have been key in supporting Airband in setting our Salesforce strategy and planning an upgrade to CPQ and Revenue Cloud. Their knowledge and support has been invaluable in developing our business case and strategy.

Prodapt have supported Airband in developing integrations to support key business processes which includes supporting us in the preparation for One Touch Switching . The knowledge, experience and attitude of the team has been invaluable in the project. The team have integrated well with business users and are working towards key deadlines effectively.

Prodapt have been key in supporting Airband in setting our Salesforce strategy as well as supporting of operational needs. The knowledge, experience and attitude of the team has been invaluable and we are now leveraging more business value from our Salesforce platform and moving to a more optimised solution for the business. The engagement has increased confidence in our Salesforce platform across the business as well at Exec level.

Very Engaging and always looking for the best solutions to deploy. Excellent involvement with the wider team. Very informative and always willing to listen to the problem.

the partner was very professional in their approach to our engaged objectives. They kept us informed and documented thru and thru. when presented with a decision they brought the circumstance to our immediate attention to discuss the remedial actions and make an informed decision moving forward. they were also very instrumental in providing guidance to our Ideas and situations that needed a solution.

Comprehensive knowledge and application . Excellent engagement

Excellent service, understood the business and our requirements

Great team to work with. Very knowledgeable, very helpful and hardworking.