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QuestionPro Surveys

Online Surveys Made Easy

Overview

With over 2.5 million users across 40 countries, QuestionPro is the leading provider of online survey software that allows users to generate the insights they need to make better business decisions.

See How QuestionPro Surveys Works

Easily create professional surveys in just a few minutes
Distribute surveys directly from the Salesforce environment
Map your survey data to any Salesforce object including custom objects

The QuestionPro - Salesforce integration creates a consistent interface between your QuestionPro survey data and your database of Salesforce.com leads, contacts and opportunities. The QuestionPro - Salesforce integration effectively gives you the ability to seamlessly integrate online survey responses with your Salesforce database. For example, the data collected via a follow-up customer satisfaction survey could automatically be appended to a custom field on a case called satisfaction. With the addition of this information, you could produce satisfaction reports in Salesforce segmented by account representative, location, product, etc. Collecting feedback effectively closes the loop of Customer Relationship Management. By surveying customers, you've bridged a critical gap in CRM by adding customer satisfaction to your list of CRM data points. Advanced analytics can help drill-down to factors that affect customer experience and hence, customer satisfaction. For Salesforce integration, users will need a paid QuestionPro license (https://www.questionpro.com/pricing). For any queries, please get in touch with us.