MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

QuestionPro Surveys

By QuestionPro

Online Surveys Made Easy

Paid Add-On Required  

Payment required for external services or products

Try It
Business Need
Surveys

With over 2.5 million users across 40 countries, QuestionPro is the leading provider of online survey software that allows users to generate the insights they need to make better business decisions.

  • Introduction

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Access to QuestionPro Enterprise Account and QuestionPro API

App Details

Version
QuestionPro Surveys/QuestionPro Surveys 1.4.0
Listed On
10/16/2017
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/13/2017

Additional Details

The QuestionPro - Salesforce integration creates a consistent interface between your QuestionPro survey data and your database of Salesforce.com leads, contacts and opportunities. The QuestionPro - Salesforce integration effectively gives you the ability to seamlessly integrate online survey responses with your Salesforce database. For example, the data collected via a follow-up customer satisfaction survey could automatically be appended to a custom field on a case called satisfaction. With the addition of this information, you could produce satisfaction reports in Salesforce segmented by account representative, location, product, etc. Collecting feedback effectively closes the loop of Customer Relationship Management. By surveying customers, you've bridged a critical gap in CRM by adding customer satisfaction to your list of CRM data points. Advanced analytics can help drill-down to factors that affect customer experience and hence, customer satisfaction. For Salesforce integration, users will need a paid QuestionPro license (https://www.questionpro.com/pricing). For any queries, please get in touch with us.

Need help?

QuestionPro

548 Market St #62790 San Francisco, CA 94104-5401

Support Phone+1 (800) 531-0228
Other ResourcesEmailTerms & Conditions