Litify | The Legal Operating Platform

Litify Is Amazing

We have been using Litify for a little over a year and we really like it. The app is user friendly and easy to maneuver around in. I had no problems picking up on how to customize the program to our firm's needs and Saleforce's support staff is second to none. The reporting capabilities are incredible and Litify eliminated the need to hire an outside company to build our reports. We have seen our productivity improve drastically since going live with Litify and are very pleased with our choice of app.

Great Set of Tools and Support

Litify includes all of the objects and automations a law firm would need to take a case from the first phone call to the final resolution. Litify's Intake tools are especially helpful for a high-volume firm like ours. Just as importantly, Litify includes a top notch support team that quickly resolves issues and helps coordinate any customizations you are working on.

You Can Make It What You Want

I love how customizable this system is. Litify provides a great framework to build off of, and is adaptable so no matter how your firm does business, you can structure it to accommodate the unique requirements of your firm. If you think something is missing, you can always create it yourself, and integrate it seamlessly into the existing system. What's most exciting is the ability to report on each piece of information you incorporate in the system. Reports can help to monitor workflow, track data trends, and even help manage specific data sets should you have concerns about the consistency of records/data-inputs. And the possibilities continue to multiply when you explore the limitless applications of the automated flows and processes. I am very pleased using Litify as our CRM.

More than a standard CRM

If you're looking for a CRM platform that can not only support but also supercharge all of your existing processes and integrations, you've come to the right place. Litify's benefits are obvious: it was built on top of the most powerful CRM platform available, it keeps all data in one place, and it empowers more connected teams. Yes, it will require work and effort, just like any other project, but I assure you that it will be worthwhile in the end. We just celebrated our fourth Litify go-live anniversary, and we couldn't be more pleased with the results.

Indispensable to manage our law firm

We were an early adopter and glad we signed on. We've been able to grow with Litify and set our firm up for future success. In just a couple years we've seen major leaps forwards in our firm and we still have barely scratched the surface of it's potential.

A flexible solution that both grows our firm, and grows WITH us!

We love Litify at Taylor King Law! It helps us make data-driven decisions, cuts out labor-intensive administrative tasks, and keeps us on track, on time and on budget. We've not only reduced our "time on desk" significantly since implementing Litify, but we've also increased our average attorney fee. Would recommend over and over!

Extremely flexible, huge potential

This has been a life changer for our company. The amount of customization and automations we've been able to do allowed by custom-built applications from Litify has increased our productivity ten-fold.

Great case management solution with even better support

Litify has been a game changer for our firm. In the past, we were stuck with legacy case management systems where the answer was always no when we wanted to do something custom. This has not been the case with Litify. Litify has allowed us to tailor their solution to our business needs which has allowed us to do what was previously unthinkable. However, as good as Litify is as a solution, their customer support team is the best part. The team behind Litify has always been extremely helpful, very responsive and is always looking for feedback to improve their product offerings. I cannot recommend Litify enough.

The Sky is the Limit

Litify has been fantastic for us. Since it's built on the Salesforce platform there isn't anything you can't accomplish. The amount of tasks and processes we were able to automate because of the platform has saved our team a great amount of time and money. I cannot recommend this case management solution more.

Great system

Litify is an excellent practice management system. I couldn't imagine running a firm without it.