Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
CRABB – All-in-one solution for Credit Management
Credit Management Suite
Overview
CRABB supports the credit recovery process, improves communication, automatizes execution & control of activities and connects all stakeholders to maximize effectiveness of collection and reduce loss in the revenue generation chain.
Credit Collection Strategy Management: - Flexible configuration of collection strategies - User profiles - Engagement of external legal and outsourcers
Credit Management Operations: - Generation of dunning letters, email, sms, Registered Mail, Recovery Plan - Workflow management, notifications and approvals - Management of credit lines - Logging of activities, phone calls and documents
Reporting: - Detailed Collection performance analysis - Cost control and forecast - ROI calculation
CRABB is the all-in-one solution for Credit Management based on Salesforce. CRABB adapts to any business model of credit management, both B2B and B2C and can be fully integrated with any business system. It integrates and supports every structure, both internal and external, involved in the credit recovery process. With CRABB you can: - Set-up, implement and automatize credit recovery strategies; - Engage your specialists through dedicated workflows; - Improve communication among every party involved in the process; - Segment and analyze performances by type of client, strategy and geographical area; - Optimize trade-off between revenues and credit/fraud risks prevention; - Maximize effectiveness of collection activities; - Reduce loss in the revenue generation chain; In its service, CRABB provides an experienced team in credit collection and fraud risks prevention.
Categories
- Business Needs
- Finance
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package