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Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support

By Recursive Labs, Inc.

Next Gen Visual Customer Engagement from Consumer to Compliance

Freemium  

Payment required to increase usage, users, or features

Industries
Healthcare & Life Sciences
Financial Services
Business Need
Collaboration

Secure patented cobrowse, full desktop screenshare, video chat, live video share, & more on desktop & mobile. Enhance your brand's digital interactions. Boost agent outcomes & customer experience with hassle-free, no download visual engagement tools.

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Version
RecursiveLabsCoBrowsing/Get Instance URL from Salesforce 1.35.3
Listed On
09/16/2016
Latest Release
07/22/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.35.3
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/06/2016

Additional Details

Recursive Labs is the leader in visual customer engagement. With our patented visual engagement platform, you can interface live & provide remote support for your customers, vendors, or colleagues on any device without the need for a download. Our enterprise-grade tools are built from the ground up with compliance & security in mind. The Recursive Labs customer engagement capabilities include no-download video & voice chat, patented cobrowsing capability, session recording, & the ability to live stream video from any smartphone device without the need for a mobile app. Our visual engagement platform is the first cross-device solution built from the ground up for today's security-conscious industries, while still offering the ease of use and simplicity your customers need. With the ability to fully configure how you launch our tools, we can fit into almost any environment or use case. Cobrowse includes 3 options: read-only, collaborative, & full desktop screensharing. All 3 included with Realtime. Some of our common use cases include customer support, online sales enablement, customer onboarding, field service, video chat, mobile app support, & identity verification.

Need help?

Recursive Labs, Inc.

Saint Louis, MO USA

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