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Ideas Component Lite for Experience Cloud
Encourage Feedback, Ideas and Suggestions from your Community
- Business Need
- ProductivityCollaboration
- Requires
- Experience Cloud
- Compatible With
- Experience Cloud
Please note: This is a limited version with restrictions on the number of 100 ideas per community. Please, see our enhanced app, AC Ideas Ultimate, here: https://appexchange.salesforce.com/listingDetail?listingId=a0N4V00000FguKaUAJ&tab=e
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Showing 10 of 77 Reviews
Voting question
I have a problem: I can only vote against, and I cannot change my voting choice. Is there any way to solve it?
Great component
Finally a way to manage ideas in Lightning and Experience Cloud
Excellent component to do what Salesforce should be natively offering
PROs: + Taps into standard Ideas functionality + Easy configuration + Intuitive UI CONs: - Users cannot change their vote in the UI It's always a bit embarrassing when Salesforce doesn't support its own product and features, but at least we have some good developers out here like Advanced Communities which fill in those gaps that are left by the Salesforce dev team (seriously, shame on this multi-billion $$ company). Glad to see this app with its intuitive and fairly easy to setup process. We were testing out various options to get Ideas working, including building our own custom component, and this app does everything we need and more. Good work AC!
The experience cloud component works great. For now...
Being able to use the standard Ideas object in experience cloud has been helpful. But be FORWARNED! Advanced Communities is going to turn this component into a trial version in the fall 2022. It will limit access to 100 ideas. So if you've been humming along with this, you have two choices: 1) kill your program and uninstall or 2) pay for the enterprise version, which, given what it does, is excessively expensive.
Boyd Petrie
08/25/2022
I assume that only would occur if you upgrade though?
Great App ,But can we have the @mention tags is comment section of the Ideas
We've been using this app in our Org .To speak it's great and easy to use application. But would like to have @mention tags in comment section of the Ideas
For a free component, it's good.
Our company has been using AC Ideas for 4 years +, and have been satisfied with. There's been very little maintenance or problems, the component just been up and running. For the features it includes, it can bring clear value for customers, to participate in the development roadmap. Now when a problem, first larger one appeared, the Advance Community team acted swiftly, created a meeting with experts and solved the problem over one meeting without any hazzle. VERY good service for a free component support. Thank you! So if you are looking for a good idea component, I recommend it for everyone, not only for the functionality, but ease of taking into use and of course the part of it being free.
Great Functionality
We've just added this free functionality to our internal intranet, and it works perfectly! We had a couple of issues but Olha at AC was fantastic and solved the issue in a snap! When business levels return and we expand our communities to all of our customers, we will definitely look at upgrading to the paid version
Great Feature!!!!
We have the product for about 1 year and it works great. I had a problem recently and the support team solved it for me in less than 24 hours!
Loved this component - until latest release
We have used this component for years and loved. Latest release has brought several issues, including the last one which disabled APIs from creating Ideas. We are looking at uninstalling the component unless this can be fixed. Support has been engaged with little success.
Great Ideas Component for Communities
Easy-to--use component that can be quickly added to a community, set-up was quite straightforward. Support was very helpful when issues came up.
Hi Boyd, This seems like a good app, but our customer community users can only downvote ideas, not upvote. Did you have to do anything outside of the setup guide to allow for upvoting functionality?