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Recordia® phoneset and mobile Call Recorder | Compliance | Contact Center
Record, Store, Analyze your Sales, Business and Contact Center calls
- Business Need
- Telephony
Record mobile phones and phonesets. Cisco, Broadsoft, S4B, Avaya, Mitel, Alcatel, Unify, Oracle, Dialogic, Asterisk, FreeSwitch, SipWise and more. Call Recording | Call Log | SMS Recording | Mobile Recording | Chat | Video | NLP Notes

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Compatibility
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- Recordia/Golden 2022 1.1.0
- Listed On
- 09/30/2019
- Latest Release
- 08/16/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadySalesforce ShieldManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 1Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- EnglishSpanish
Security
Additional Details
Recordia® is a Global Service Provider that records calls and other interactions such as video, SMS, Fax, Chats and Face to Face meetings (some optional). EASY ACCESS To all your inbound and outbound calls from Salesfoce. Unlimited storage. SUPPORTS MOST PBXs You do not need to change your telco provider or pay different rates. Use what you already have because we integrate with main vendors including Cisco, Avaya or Microsoft. We also integrate with several telcos worldwide. CLOUD BASED Most of the times, there´s nothing to install, no servers, no hardware. Anywhere in the world. AUTOMATE TASKS Calls are automatically recorder while you are on the road (mobile) or in the office. Your agents focus on customers not on data entry. Less admin, more sales. OPTIONAL TRANSCRIPTION MODULE Get the call transcribed, read at your own pace or search by keywords and share specific content with your team. Get insights from call data. COMPLIANT With most security regulations around the world, with advanced encription and data sovereignty implementation. INDUSTRIES - Banks and Finantial institutions - Insurance - Call Centers - Emergency
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