Slack/slack-package 1.46.0 - is this old package?

Hi, it looks like this app have been removed from appexchange and became private. Can i know why and the version also seems like an old one - 1.46? Please advise if there is newer version available. Thanks!

Custom Objects

As far as I understand Salesforce App for Slack does not support custom objects. Is that accurate?

That is correct, Cody. If you have further questions about this app, you may want to send these directly to feedback@slack.com.

Can we search Case/Leads?

Hello. You may want to check out this article for your answer: https://get.slack.help/hc/en-us/articles/227838227-Salesforce-for-Slack Otherwise, if it doesn't help, try sending a request to: https://slack.com/help/contact Also, it looks like this release (dated: 1/26/2017) is for the old version of the app and the new one (dated: 5/2/2018) can be found here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FABFkUAP I hope that helps and you find and answer your question.

Better instructions?

Are there better instructions for connecting the Slack App with Salesforce for the channel/chatter feed? I am unable to find "Link to Slack" button or icons.

Hi Arpit. We offer a Chatter alternative that connects Slack with Salesforce bi-directionally if we can help you there: https://woobot.io/woobot-smart-threads-for-service-cloud/

App hasnt been reviewed or approved by Slack.... Cannot authorise

I have installed from the app exchange, I have approved the use of the app in slack app management. I have added to my account pagelayout in lightning and added the chatter and slack component. When I click the lightning component to sign in i get a yellow banner saying "This app hasn’t been reviewed or approved by Slack" Learn More. Salesforce is approved Salesforce Chatter Connect is approved When i click authorise i get this "There was a problem. Please retry the Authorization process" so its a non starter...

If you're looking for an alternative let me know how my team can help! https://api.woobot.io/slack/direct-install or via the AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFp2kUAD

Slack AppExchange already insstalled

But /chatter does not work. Getting below error message: /chatter` lets you post messages to Chatter, but a Salesforce Administrator needs to install the Slack app on Salesforce first. What am I missing?

Hi Caine. We offer a Chatter alternative that connects Slack with Salesforce bi-directionally if we can help you there: https://woobot.io/woobot-smart-threads-for-service-cloud/

Good start – lots of improvements to do

The start is quite good but there need to be improvements along the way now. Few things we noticed - it does not make sense, that threads are not supported (everything is threaded in our ORG) - it is not possible to push updates to Slack when a certain action in Salesforce happens (new lead for example) - cards look great so far! Maybe just take a look at Intercoms Slack integration – its a blast and takes advantage of every aspect of Slacks API (https://www.intercom.com/integrations/slack).

Hi Lars, we can support all of that and then some: https://woobot.io/ Here's more on threads: https://woobot.io/threaded-notifications-rock/ and Notifications: https://woobot.io/lights-camera-slack-actions/ We can support use cases in Slack you haven't even though of, but you know you need.

Supported Salesforce Editions

Please update the overview to read: The integration allows you to: • This app does not currently support sandbox Salesforce instances AND Salesforce Essentials editions

We can unlock value in all editions of SFDC - including sandboxes. https://woobot.io/ Let me know how our team can help!

I concur. Slack is listed among the few apps available for Salesforce Essentials users--this comes directly from the Salesforce AE who was selling it to me. It IS NOT AVAILABLE for Salesforce Essentials. When I reached out to Slack they said NOPE (and indeed we get a Flow Versions error when we try). No word on whether a change is on the map, but Salesforce and Slack need to get on the same page re its lack of availability--and Antonio is right: Slack should update the Supported Salesforce Editions in its listing.

Custom object support

As far as I understand Salesforce App for Slack does not support custom objects. Can you suggest when it is getting available or any workaround for now?

We support any objects in Salesforce for Slack - https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFp2kUAD

Limitations

We are long time Salesforce users that recently started to use Slack. We were very excited about the idea of capturing our Slack conversations directly into the account and contact feeds since Slack works a whole lot better than Chatter when having a real-time conversation. Unfortunately, we can not seem to have it working with cases or custom objects. We can post to Slack from Chatter but not from Chatter to Slack. Is there a customization guide available to customize the integration? Our purpose for adopting Slack is primarily driven by our Service and Support team.

Drop me a line Damian we can support your workflow - https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFp2kUAD

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