HUCC - Hermes Universal CRM Connector (Salesforce Connector)

Created in 1995, Vocalcom is a world leader of cloud-based and on-premise omnichannel contact center solutions for customer service, sales/telemarketing, and debt collection. Our award-winning, intuitive solutions help businesses deliver effortless omnichannel customer experiences and drive more effective outbound call campaigns. Vocalcom's contact center platform easily integrates with your CRM application and is also available natively in Salesforce AppExchange. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year. #customerexperience #customerengagement #cloud #callcenter #contactcenter #salesforce #omnichannel #customerservice #telesales #dialer #productivity