AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

SMS, Text Messaging & WhatsApp for Salesforce: bulk SMS, MMS, WebChat, AI agents

Native SMS, WhatsApp & WebChat in Salesforce. AI agents, chatbots and bulk

Lifetime average
4.98
Showing 10 of 130 Reviews
Sort by

Great Support

The Value text team is wonderful and the support is great. Couldn't have asked for anything more. Thank you ValueText.

Krish M
09/18/2026

Thank you so much, Benson, for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with the ValueText team and our support. Your kind words mean a lot to us and motivate our team to keep delivering the best possible service. Thank you for choosing ValueText! We truly appreciate your support.

Outstanding Support and a Seamless Experience

We've been using ValueText for several months now, and our experience has been outstanding. From the very beginning, the onboarding process was seamless, and their team went above and beyond by helping us set up our automated text messaging workflows. Even after implementation, they've been incredibly responsive to new configuration requests and have consistently provided excellent support. What really sets ValueText apart is their customer service. Their team is knowledgeable, friendly, and genuinely invested in our success. Response times are exceptionally fast, and every interaction has been professional and helpful. It's refreshing to work with a company that values its customers and stands behind its product. I highly recommend ValueText to any organization looking for a reliable, easy-to-use texting platform backed by an outstanding support team.

Krish M
09/18/2026

Thank you so much, Imran, for taking the time to share such a thoughtful review! We’re delighted to hear that you’ve had a seamless experience with ValueText, from onboarding and workflow setup to ongoing support and configuration requests. Our team truly appreciates your kind words about our responsiveness and customer service. It’s always rewarding to know that we’ve been able to support your team and contribute to your success. We’re grateful for your trust in ValueText and look forward to continuing to support you!

Excellent Choice.

We TABEER, are very happy with the WhatsApp integration implemented by Value Text for our Salesforce system. It has streamlined our customer communication and payment reminder process significantly. Excellent service, professional team, and great support!

Krish M
09/18/2026

Thank you, Umair, for sharing such wonderful feedback! We’re thrilled to hear that the WhatsApp integration has streamlined your customer communication and payment reminder process. It’s great to know that you’ve had a positive experience with our service, team, and support. We truly appreciate your trust in ValueText and look forward to continuing to support TABEER!

Easy Onboarding, Easy to Use, and Supportive Team

We've had ValueText for quite a few months now, and we've had a great experience. They made onboarding easy, offered to set up any automated texts for us, and have supported new requests for configuration after our initial launch. Their team is friendly, supportive, and the response time is fantastic. I couldn't recommend them more.

Krish M
09/18/2026

Thank you so much, Kristie, for sharing your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with ValueText, from the onboarding process to setting up automated texts and supporting your ongoing configuration needs. Our team truly appreciates your kind words about our responsiveness and support. We’re grateful to have you as a ValueText customer and look forward to continuing to support your team!

Strong Service

We use this with Jungo for our team - very happy overall with service.

Krish M
09/18/2026

Thank you, Tim, for sharing your feedback! We’re glad to hear that ValueText has been working well with Jungo and that you’re happy with our service. We truly appreciate your trust and look forward to continuing to support your team!

Reliable, User-Friendly & Excellent for High-Volume Messaging

We have been using ValueText regularly for our business communication, and the overall experience has been excellent. The platform is reliable, easy to use, and very effective for managing high-volume messaging campaigns. The delivery performance and user-friendly interface make it a valuable tool for our day-to-day marketing activities. Their support team is also responsive and helpful whenever we need assistance. Highly recommended for businesses looking for a dependable messaging platform.

Krish M
09/18/2026

Thank you, Shashank, for sharing your wonderful feedback! We’re delighted to hear that you’re finding ValueText reliable, user-friendly, and effective for managing high-volume messaging. It’s great to know that our delivery performance and responsive support are helping support your day-to-day communication needs. We truly appreciate your trust and recommendation. We look forward to continuing to support your business!

Excellent WhatsApp Integration & Support

We have been using ValueText for our WhatsApp integration with Salesforce, and the overall experience has been very good. The integration is straightforward, reliable, and works well with our Salesforce environment. One of the things we particularly appreciate is the flexibility to work with dynamic WhatsApp templates, which makes it easier to manage and automate our communication workflows based on different business requirements. The ValueText team has also been very responsive and supportive throughout the implementation and testing process. They have been helpful in addressing our questions and assisting with the configuration whenever required.

Krish M
09/18/2026

Thank you, Anand, for sharing such detailed feedback! We’re delighted to hear that you’re having a great experience with ValueText’s WhatsApp integration for Salesforce and that the dynamic WhatsApp templates are helping streamline your communication workflows. We truly appreciate your kind words about our support team. Providing responsive assistance and making implementation and configuration as smooth as possible is very important to us. Thank you for choosing ValueText. We look forward to continuing to support your team and helping you get even more value from the platform!

Excellent App with great functionality

We had a great experience using this App. It's easy to use and reliable.

Krish M
09/18/2026

Thank you, Abdul, for your wonderful feedback! We’re glad to hear that you’ve had a great experience with ValueText and found the app easy to use and reliable. We truly appreciate your support and look forward to continuing to provide you with a great experience!

Great Product & Excellent Customer Support

We've been using the product for quite a while now in our Org & we've also been able to further customise the product for our org specific requirements. We are very much impressed with their exceptional TATs to all support requests.

Krish M
08/07/2026

Thank you, Vishnu, for your wonderful review and continued trust in ValueText! We're delighted to hear that the platform has been a great fit for your organization and that we've been able to support your custom requirements. Your appreciation of our quick response times and customer support means a great deal to our team. We're committed to continuously improving ValueText and providing the best possible experience. Thank you for your support—we look forward to continuing our partnership!

Great SMS Tool with Excellent Support

Valuetext has been a seamless addition to our Salesforce org. Setup was straightforward, the Salesforce integration works reliably, and SMS delivery has been consistent. The platform is intuitive and easy for the team to pick up quickly. What really stands out is their support team — responsive, knowledgeable, and genuinely helpful whenever we've had questions. Highly recommend for any team looking for a solid SMS solution within Salesforce.

Krish M
08/07/2026

Here's a concise, professional response suitable as an **AppExchange publisher comment**: Thank you, Ankit, for your fantastic review and recommendation! We're thrilled to hear that ValueText has been a seamless addition to your Salesforce org and that you've found the setup, integration, and SMS delivery reliable. Your kind words about our support team mean a lot to us—we're committed to providing the best possible experience for our customers. We truly appreciate your trust in ValueText and look forward to continuing to support your team.

Filters

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead