Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
CRM Apps Lab™ Touch Contacts - updates related contact records on account update
Update (or touch) a contact record whenever the Account is edited
- Business Need
- Productivity
- Requires
- Sales Cloud
Touch Contacts makes it easier for email marketing integrations to work properly when Contacts should be refreshed when Accounts are edited. Whenever an Account record is edited, updates (but no changes) are made to associated Contact records too.
Highlights
Every account update triggers their related contacts to also be touched (updated)
All triggers and processes related to the contact fire when the contact is touched (updated)
Person Accounts are excluded from the touch operation as the last modified date of the contact record element of the Person Account is updated whenever the person account is updated.
Provider Details

CRM.Team™
United Kingdom
Welcome to CRM.Team™ We're your dedicated and long-standing Salesforce Consulting and ISV Partner since 2011. Our portfolio of apps range from *FREE*, super helpful Salesforce admin tools to premium apps such as the amazing 5-STAR, pricing and quote app: Flexpricer® CPQ Install any of our products and you're immediately in great hands. So, whether you are looking to populate companies house data into your opportunities, bulk update records, supercharge your B2B opportunity to order process or simplify your pricing with product bundles we have the Salesforce native app for you! © Copyright 2011-2025 CRM Team Global Limited. All rights reserved. | Flexpricer is a registered trademark of Flexpricer Limited. All rights reserved. | CRM SuperStars is a registered trademark of CRM Superstars Limited. All rights reserved.
Pricing Details
Free
You can fully use this solution without payment.