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NUACOM CTI: VoIP, Click-to-Dial, Call Recording, Telephony, Dialer, Call Center
The Business Phone System & Call Center that boosts Sales & Support teams
- Industries
- Horizontal ProductCommunicationsProfessional Services
- Business Need
- Customer ServiceTelephonyAgent Productivity
- Requires
- Sales Cloud
- Compatible With
- Sales Cloud
Computer Telephony Integration (CTI) to speed-up the productivity for sales teams with Click-to-Call functionality, Interactive Voice Menus(IVR), Call Logs, history and Call Recording and so much more.
Highlights
Automate your workflow Use the NUACOM wallboard feature to track all of your business calls. Watch real-time reports of inbound & outbound calls, agents available, customers in the queue and much more.
Improve team productivity Salesforce and NUACOM now make it easier to stay in contact with your customers. Make calls effortlessly with our softphone and click-to-call features.
Call Tags, Notes and Recording Classify your calls by using Call Tags. With Call Notes, you can easily understand what each call is about and, if necessary, you can consult Call Recording to better understand any customer demand.
Advanced Voice Menu NUACOM's Interactive Voice Response (IVR) and advanced call-routing capabilities allow you to categorise incoming callers based on their specific needs and automatically direct them to the most appropriate agent.
Einstein AI Analysis Integrate your NUACOM phone system with Salesforce Einstein to elevate your business intelligence. Having call recordings directly to Einstein, you can leverage advanced AI analysis to gain deeper insights into your interactions.
Provider Details
Pricing Details
For more info on pricing please visit https://nuacom.com/pricing-and-packages/
Enterprise
$34.99 USD/user/month
Free trial available for 30 days