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Voicereach analytics for Salesforce
Analytics to monitor, measure & manage all of your Voicereach activities
- Business Need
- Productivity
Voicereach dashboards for Salesforce is a powerful analytics reports and dashboards that sits on top of all your data, to unify, refine, monitor, measure and manage sales teams’ calling activities using Voicereach with your Salesforce data.
Highlights
The Usage dashboard, gives an in-depth visibility of user's time and efforts spent using Voicereach such as, Hours Utilized, Average Conversation Time, Conversation Summary, Dial Attempt Summary, Prospect Connect, Rate and Dial Attempts.
The ROI dashboard, monitors the effectiveness and where the biggest return on your Voicereach investment can be found towards your key sales objectives/KPIs, such as, Lead Conversions, Pipeline generation, Conversations, Dial Attempts and Connect Rate.
The Data Quality dashboard is a view of the quality of your data and its impact to your prospecting efforts. The diagnostic view such as the Dial to Connect Ratio, Data Error, and Unique Phone Numbers, empowers you to take action on your data.
Provider Details
Voicereach is a cloud based technology with agent assisted solution. Our solution dials over 150 contacts/hour, navigates phone menus and gatekeepers, can leave recorded voicemails, and also flags bad numbers or obsolete prospect data. When a prospect answers, VoiceReach™ technology instantly transfers the call to your rep with no annoying delay, and the prospect's information immediately displays on your rep's screen allowing a much richer customer conversation to guide the call. Our CRM integration instantly synchs Voicereach with Salesforce™ CRM, automatically updating your rep's VoiceReach™ call notes to eliminate manual entry and ensure that valuable marketing data is not lost.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
Contact us to get a free trial or pilot or pricing. Phone: (408) 831-3800 Email: sales@nexsales.com