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Voicereach analytics for Salesforce

By Voicereach

Analytics to monitor, measure & manage all of your Voicereach activities

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Business Need
Productivity

Voicereach dashboards for Salesforce is a powerful analytics reports and dashboards that sits on top of all your data, to unify, refine, monitor, measure and manage sales teams’ calling activities using Voicereach with your Salesforce data.

Compatibility

Salesforce Editions
Enterprise
Unlimited
Force.com
Developer

App Details

Version
VR Dashboards/Spring 2017 1.4.0
Listed On
04/21/2017
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/14/2017

Additional Details

The app includes the above 3 dashboards (Usage dashboard, ROI dashboard, Data Quality dashboard) and the 12 reports outlined below. Reports: VR Avg Talk Time VR Avg Wait Time VR Campaign Opportunities VR Conversation Summary VR Data Error VR Dial Attempt Summary VR Dial Attempts VR Dial To Connect VR Hours Utilized VR Lead Conversions VR Prospect Connect Rate VR Unique Phones

Need help?

Voicereach

Cupertino, CA, United States

We provide the following support: Installation Issues Usage Issues Technical Issues

Support Phone(408) 831-3800
Other ResourcesEmailTerms & Conditions