AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Astrea Case Dashboard

Everything about Case

Overview

Astrea Case Dashboards is a "Powered by Lightning" app and provides comprehensive insight into organisation, team, and individual performance for Services and support team. Provides reusable charts for Detail pages and community pages in Lightning.

1 of 6

  • Easy to monitor Case record data stats in different Reports.

  • You can display Lightning Dashboard charts to any Standard or Custom Object’s Detail Page in lightning.

  • You can use these Dashboard in the community. Also we can add the individual components for each report on different pages in community.

Astrea Case Dashboards is a "Powered by Lightning" app that gives a clear picture of the statistics of cases of your organisation. It displays many reports on cases using Lightning components. These lightning components which dynamically fetch data from Case Object and represent them on charts and can be added on the detail page of Account, Lead, Opportunity, Case, etc. There are 30 such components which displays different scenarios depending on Cases object. These Dashboards can work on Community even when the community License doesn’t support dashboards. If your work in Salesforce.com is based on services and support then you need a metric to analyse the case data through some meaningful representation. You get to reuse your reports on Various pages in Lightning and Community to give you better access for comparison of individual records with charts of whole data of the organisation.

Categories

Business Needs
Analytics
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package

More from Astrea IT Services Pvt Ltd

  • Astrea Unit Converter
    by Astrea IT Services Pvt Ltd
    Astrea Unit Converter is a Salesforce native Lightning component. Using this component the User can convert various Units from one type to another.
    Productivity

  • View All Activity
    by Astrea IT Services Pvt Ltd
    View All Activities is a Salesforce native lightning component. The component is used to display all the activities (Events and Tasks) related to a given record of a particular object.
    Productivity

  • Ambea
    by Astrea IT Services Pvt Ltd
    No Ratings
    Ambea is a cloning app built using flow template that clones the Accounts and its related lists – Contacts and Opportunities. Easily clone and customize the underlying flow template to meet your business requirements without having to write any code.

  • Astrea IT Services
    by Astrea IT Services Pvt Ltd
    Astrea IT Services provides services on Salesforce’s Force.com platform. Astrea's associates are skilled problem-solvers. The focus on Force.com platform enables Astrea’s associates to develop extensive expertise on the platform.

  • SmartCal
    by Astrea IT Services Pvt Ltd
    The app allows administrators to schedule Event and Task reminders. At the scheduled time a mail will be sent to the Salesforce User. If a Salesforce user is on the road, she can get an email reminder about tasks due today and meetings planned for today
    Email & Calendar Sync

  • Smart Currency Converter
    by Astrea IT Services Pvt Ltd
    No Ratings
    Smart Currency Converter is a Salesforce native Lightning component. This component helps you to easily convert your amount from one currency to another.
    Data Management

  • Astrea Approval Process reminder
    by Astrea IT Services Pvt Ltd
    This app sends upto three approval process reminder emails to approvers for all pending approval processes.
    Email & Calendar Sync

  • Astrea Contact Lead Merge
    by Astrea IT Services Pvt Ltd
    • Merge your duplicate Contacts From Account record along with selected related list. • Merge your duplicate Leads from Lead record along with selected related list. • Works like standard Account Merging feature of Salesforce.
    Sales

  • Ideas for Lightning Communities
    by Astrea IT Services Pvt Ltd
    The 'Ideas for Lightning Communities' Tab is an easy way to access the Community of Users who can post, vote for, and comment on Ideas without switching back to Salesforce Classic.
    Feeds

  • Quick Creator
    by Astrea IT Services Pvt Ltd
    No Ratings
    Quick Creator provides an optimized solution for creating custom objects and custom fields in a few clicks.
    Productivity