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Astrea Case Dashboard

By Astrea IT Services Pvt Ltd

Everything about Case

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Business Need
Analytics
Requires
Sales Cloud

Astrea Case Dashboards is a "Powered by Lightning" app and provides comprehensive insight into organisation, team, and individual performance for Services and support team. Provides reusable charts for Detail pages and community pages in Lightning.

  • case dashboard

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
Astrea Case Dashboard/Astrea Case Dashboard 1.6.0
Listed On
06/20/2017
Latest Release
10/29/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 28
App Builder: 28
Community Builder: 22
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/22/2021

Additional Details

Astrea Case Dashboards is a "Powered by Lightning" app that gives a clear picture of the statistics of cases of your organisation. It displays many reports on cases using Lightning components. These lightning components which dynamically fetch data from Case Object and represent them on charts and can be added on the detail page of Account, Lead, Opportunity, Case, etc. There are 30 such components which displays different scenarios depending on Cases object. These Dashboards can work on Community even when the community License doesn’t support dashboards. If your work in Salesforce.com is based on services and support then you need a metric to analyse the case data through some meaningful representation. You get to reuse your reports on Various pages in Lightning and Community to give you better access for comparison of individual records with charts of whole data of the organisation.

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Astrea IT Services Pvt Ltd

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