Renewal and Collection Management for Insurance - by C Centric

Renewal & Collection Management Solution from C Centric, helps insurance cos manage the entire renewal & collection life-cycle by integrating all systems, stakeholders, partners, and external entities through a series of well-orchestrated business processes. The system captures policy and customer information, allows grouping of policies in queues, automatic creation of collection requests and their assignment. The engagement with policyholders are guided through flexible business processes. Collaboration with customers, internal team members and field agents happen in real-time through web, tablets or mobiles. With access to real-time data, Management users can now easily monitor key matrices like persistency scores, target vs. actuals, team and individual performances, collection pipeline, policies at risk etc. and take quick actions whenever necessary. The solution reduces time to collect, ensures higher persistency score, better customer interactions & most importantly, higher revenue.