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Renewal and Collection Management for Insurance - by C Centric
Custom-built for Policy Renewal & Collection Management
- Business Need
- Collaboration
The solution is specially designed for Insurance companies to manage the entire life-cycle of Policy Renewals & Collections. Helps the renewals team automate the engagement process, monitor progress & manage renewals on a real-time basis.
Highlights
AUTOMATED & INCLUSIVE Automates the entire process, from creation of requests, assignment, escalation, field coordination, monitoring & escalations. Ingrates all the players in the collection process - internal teams, field agents, partners etc.
EFFICIENT Predefined best practices gets you started immediately. Flexible process configurations allows you to tweak the processes as you need. Monitoring tools flags you in advance. Mobile access ensures real-time field collaboration & intervention.
INTELLIGENT Inbuilt analytics on target vs. actual, persistancy score, ageing employee / team performance etc. ensures control on the collection process. Automated interventions and escalations ensures the right users are notified at the right time.
Provider Details
C Centric Solutions Pvt. Ltd. (http://www/ccentric.co ) specializes in CRM consulting and implementation and helps organizations streamline customer-facing processes. C Centric have developed solutions and best-practices for industries like financial services, manufacturing etc. in areas of Customer Management, User Productivity, Customer Service, Sales enabling and Performance Management, Agency Management etc. With a team of more than 200 CRM consultants, C Centric have successfully handled some of the most complex CRM projects for Financial Services. C Centric continues to develop innovative solutions to ensure operational efficiency, seamless collaboration and meaningful insight for all customer-facing processes of your organization.
Pricing Details
Managers & Collection users - 20 USD/user/month, System Admin - 25 USD/user/month, Partner Manager (External Collection Agency) - 15 USD/user/month, External Collection Agent - 10 USD/user/month.
Default Plan
$10 USD/user/month
Free trial available for 30 days