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RWS Language Weaver for Live Agent
Connect with your global customer base in their language
£11,000 GBP/company/year
- Business Need
- Customer Service
- Requires
- Service Cloud
Enable your agents to understand your customers and prospects no matter what language they speak. RWS Language Weaver for Salesforce Live Agent enables Service Cloud monolingual staff to provide multilingual support in their Live Agent chat sessions.
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A Great Addition
A great and must-have add-on to Live Agent setup when you want Agents to provide multilingual support. Helps in increased productivity as the Agents no more spend time manually translating the chat when servicing the customer.