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Next Gen Loyalty Solution

Customer Loyalty by ITC Infotech

Overview

Next Gen Loyalty platform addresses the needs of marketing leaders for running a successful loyalty program for B2C & B2B Industries. The platform empowers marketing leaders to recognize, engage, personalize, and reward customers by across their journey.

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  • Built by a team with proven expertise in Loyalty and CRM, the Next Gen Loyalty solution comes with a rich set of features to help businesses manage the modern customer journey right from acquisition to retention to advocacy.

  • With pre-built templates for B2C Consumer Loyalty (Retail, Travel and Hospitality industries) and B2B Trade/Channel Loyalty (Mfg, Hi-Tech, Distribution), the platform enables business leaders to take next generation loyalty programs to customers quickly.

  • Platform with a rich feature set that allows you to - Engage and Excite Customers, Manage Loyalty Programs with Ease, Measure and Optimize your Programs, coupled with Unified and Extensible capabilities.

Customer loyalty towards a brand is no longer unwavering and needs constant attention, nurturing and consistent interaction more than ever. Marketing leaders need flexible, robust and future ready loyalty platforms to meet the demands of customer loyalty. Next Gen Loyalty platform addresses the business needs for running a successful loyalty program with: Engage and Excite - Instant fulfilment with real-time accrual/redemption services - Real-time enrollment with effective profile/preference management - Referrals led advocacy - Flexible reward options - Expand with households & group memberships - Gamification for ongoing excitement - Reward beyond purchases Manage with Ease - Easy setup multiple programs, loyalty currencies, tiers and rules - Configure complex loyalty promotions sans downtime with interactive UI rules designer - Manage partners, their products and partner specific promotions - Manage the rewards catalog and voucher inventory - Measure and monitor Loyalty performance Unified and Extendable - Deliver omni-channel experience with ready to integrate API services - Complete your Salesforce Customer Success Platform with our Next Gen Loyalty

Categories

Business Needs
Marketing
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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