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Lightning Community Approval Requests

Providing easy access to all pending approval requests in Communities!

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MVP
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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
1.4
Lifetime average
Showing 10 of 10 Reviews
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Mohamed Cherkaoui
Double Star Ranger

Component is working for me but ...

I tested this component on a sadnbox , i added it on a community page and it worked But the component does not give you the control over which records to be approved or a dynamic filter like 'My to be approved records" , it shows all the items to be approved in the entire org , which is not useful for my case The view is very limited and poor user experience

It doesn't work at all

I always get the error "Failed to return Approval Items."

Ian Staley
All Star Ranger

Take off AppExchange

Like everyone else, "error - Failed to return Approval Items."

Hugo Costa
Ranger
02/07/2023

Yes for me is the same. Is it a configuration issue or is in fact a defect? Thanks Hugo Costa

Anthony Bryant
Double Star Ranger

Waste of time

Echoing everyone else. Try to use in community, errors galore.

error - Failed to return Approval Items. - Was this ever fixed?

Hi I am getting the error: Failed to return Approval Items. I have seen others raise this, but no comments against their reviews. Has this been resolved? If so how? Thanks

Shabina Uppal
05/13/2019

I am getting the same error/message - were you able to see your approvals? Thanks.

Failed to return approval items : Invalid namespace 'PCAL'.

Hi, Error at page layout Failed to return approval items Error in developer console Invalid namespace 'PCAL'. Please verify that the namespace follows syntax rules and is valid for this organization. We installed this package for our community user and add Approval List lightning components at their home page. One user click on their home tab they are getting an error msg "Failed to return approval items". Please suggest to resolve this problem. Org type : Production lightening enabled Edition : Enterprise edition User licence : Customer Community Plus Regards, Krishna Gopal

Shabina Uppal
05/13/2019

Hi Krishna - I am getting the same error - were you able to resolve it? Thanks.

Issues with pending approval in Community

Hi, we have installed and dropped this component in a community. The problem is that when we submit a case for approval, every user under the same account of the case can approve/reject the case even if he is not the designated approver. In other words: The component seems to list the cases to the community user regardless the user being approver for the cases, but rather showing all the cases under the account the user is related to.

Julie Brueggeman
Double Star Ranger

New Download will not load approval items

Hello - I downloaded this in our sandbox where I know I have approval items, however when logged into the community, it says No Approval Items are loaded. We just downloaded this yesterday 7/30. I am assuming this is the newest version in a full sandbox refreshed a week ago. What are we missing?

Phillip Hughes

Rolling Blue Dots...

Installed in a Spring '18 Preview sandbox but I just get the rolling blue dots and it never loads, as mentioned in the other review. This seems like it would be a really good component though so hoping for a fix soon!

Paul Caffrey
01/22/2018

Hi Phillip, sorry to hear this. Can you let me know what org edition you are using? I am trying to recreate this error to find a solution but I cannot replicate it at present. Thanks

Veronika Luzicova

New version looks broken - Does the job but has issues

It does the job, displays the approvals on the community. However, when using the button in the list to approve the record gets approved but there is no toast that this has been successful, and the modal stays opened. So the users get confused. Also, it would be nice to be able to change the columns on the list view for approval requests waiting. Better than nothing though :) It's a shame this is managed though, because some of the above may be fixed easily by our admins.

Veronika Luzicova
01/30/2018

Updated just now and now I get the blue rolling dots again... I remember now what happened - I installed the new version, got the rolling dots, but we needed the environment for testing so I downgraded back to 1.3 so that it's usable. I got the component on a community page and it never loads, doesn't show any records, and on top of it are the blue rolling dots so even my list view underneath becomes unclickable because of the overlaying blue dots.

Paul Caffrey
01/29/2018

Okay, the package version might be the issue here Veronika. The component was updated to Version 1.6 in October. Can you update it and let me know if it is working as expected?

Veronika Luzicova
01/26/2018

Hello, the production org is currently on Winter' 18, Enterprise Edition. I have installed your new version into a partial copy sandbox, at that time still Winter 18, now Spring 18. I have retested now in Spring and the list appears now but the modal still stays open when you approve something..... It's the version 1.3 - that should be the newest one, right?

Paul Caffrey
01/22/2018

Hi Veronika, sorry for the delayed reaction to your post, I am only after seeing this now. I am trying to recreate this error to find a solution for this asap. Can you tell me what org edition you are using? Thanks

Veronika Luzicova
11/10/2017

I have just upgraded the package into a sandbox and it's not loading at all now? When I go to the community I get the rolling blue dots and it never loads. Is there some additional setup required now after the Upgrade?

Paul Caffrey
09/29/2017

Hi Veronika, thanks for the feedback. The above issues have already been rectified in the new version, which is currently going through security review, so hopefully it will be available in the coming weeks.