Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Uplight Business Customer Solutions for Salesforce
The market leading solution for Utility business customer engagement
- Business Need
- Customer Service
Uplight BCS for Salesforce integrates customer-specific energy data and intelligence into the Salesforce platform for utilities. With Uplight, you can personalize all of your B2B customer interactions and improve the return on your CRM investment.
Highlights
Uplight BCS for Salesforce combines billing, meter, and business customer data to help utility sales, marketing, service, and operations teams target the right customer with the best offer using energy intelligence, without ever leaving Salesforce.
Uplight enables sales and marketing teams to increase conversion rates and shorten sales cycles using analytics-based account targeting and relevant customer offers based on a customer's unique energy profile and propensity to act data.
Increase the return on your Salesforce investment by: - Increasing revenue & adoption of B2B programs, products & services - Lowering O&M costs & enhancing operational performance - Improving customer satisfaction through personalized interactions
Provider Details
Uplight is the global leader in customer engagement for energy providers and their business customers. Our cloud based customer engagement platform delivers accurate, insightful, and scalable customer intelligence to over 40 energy providers in North America and Europe, helping them improve business customer satisfaction, reduce service costs, and drive revenue growth. Using proprietary analytics to turn complex data into actionable insights, our platform is designed to supplement and strengthen your existing customer engagement channels including digital/web, outbound marketing, phone-based sales and service, and live account management. By combining data science, building science, and software, our SaaS platform derives intelligence from over 6 million business customer meters and transforms energy providers into trusted advisers to their business customers.
Pricing Details
Software as a Service. Contact us for pricing.
Default Plan
$1 USD/user/year
Free trial available for 30 days