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Uplight Business Customer Solutions for Salesforce
The market leading solution for Utility business customer engagement
- Business Need
- Customer Service
Uplight BCS for Salesforce integrates customer-specific energy data and intelligence into the Salesforce platform for utilities. With Uplight, you can personalize all of your B2B customer interactions and improve the return on your CRM investment.
Compatibility
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- FirstFuel/FirstFuel 1.1.0
- Listed On
- 09/15/2017
- Latest Release
- 03/03/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 5Custom Tabs: 1Custom Apps: 1
- Lightning Components
- Global: 1App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Empower your customer-facing teams with embedded intelligence & analytics. Account Management/Sales: Reach goals faster with fewer resources -Lead Generation: Dynamically identify the highest value targets based on saving potential & offer -Customer Qualification: Accelerate prospecting effectiveness with access to key customer energy insights before you engage -Personalized Collateral: Generate dynamic energy assessment PDF reports for in-person meetings with customers & prospects Customer Service: Provide better service at lower cost -High Bill Complaints: Respond to bill shock with consultative guidance on ways to save -Next Best Actions: Turn inbound calls into cross-sell opportunities with personalized recommendations -Energy Savings Inquiry: Equip CSRs with insights to advise customers on smarter energy management -Energy Data Download: Easily manage energy data requests with dynamic access to usage & cost data Marketing: Reach the right customer with the right offer -Intelligent Targeting: Utilize energy data profiling & customer behavior to find the right campaign targets -Campaign Integration: Add customers to bespoke campaigns to automate marketing
Need help?
Uplight, Inc.
Boulder, CO