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OCE-Personal

Life Science Intelligence in a CRM

Overview

IQVIA OCE Personal redefines success for commercial sales teams, embedding intelligence-driven recommendations into workflows for personalized customer interactions that drive results. Empower users with smarter and more effective customer engagements.

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  • Purpose built to enable and integrate touchpoints across all customer-facing and internal support roles, including sales representatives, Medical Science Liaisons (MSLs), Key Account Managers (KAMs) and more, with unmatched mobile access.

  • All the functionality of a traditional Customer Relationship Management (CRM) plus Closed-Loop Marketing (CLM), with embedded next-level intelligence that adapts from each data point directly into user workflows.

  • Contextual recommendations for the next-best customer to target, content to send, actions to execute, and engagement to drive, with a closed-loop learning process so commercial teams can adapt in real-time to optimize targeting and segmentation

As part of the IQVIA Orchestrated Customer Engagement (OCE) suite of products, OCE Personal redefines success for commercial sales teams. By embedding next-level intelligence that adapts from each data point directly into user workflows, OCE Personal provides contextual recommendations for the next best customer to target, content to send, actions to execute, and engagement activities to drive. Plus, our connected systems create a “closed-loop learning process” that continuously feeds performance data back into the organization, so commercial teams are able to course correct and adapt in real-time to optimize targeting and segmentation. 

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package