ScreenMeet: Integrated real-time voice, video chat, cobrowse and remote support - ScreenMeet

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ScreenMeet: Integrated real-time voice, video chat, cobrowse and remote support

Video Chat directly inside of any SFDC Object

Cobrowse and Video Chat!

Live Voice and Video Chat on your Website with NO downloads on desktop or mobile

Field services voice and video solution. NO Download on desktop or mobile

Live Voice/Video for Telehealth. No download on desktop or mobile!

Start a Remote Support or Cobrowse session inside a Case

Invite end-user to join via voice, chat or email

Once the end-user joins, the Agent is prompted to Enter the Session

See and control the remote device in your browser in the context of an SFDC Case

Use the embedded OS Tools to quickly troubleshoot any system issue

Send and receive files between the Agent and End-User

End the Session and return to the SFDC Case

Each Session has its own details within the Case Object

All Session Details are written automatically to the Salesforce Case so you have an audit trai

Remote Support and Remote Desktop from a Case

Starting at $29 USD per user per month We charge our customers on a named user or concurrent basis, annually or monthly. Start with a 30 day free trial. Covid19 affected clients have up to 90 days free pilot. Health care providers can use ScreenMeet for up to 180 days free.

Discounts available for nonprofits

Rating

(4)

Listed On

11/15/2017

Latest Release

6/22/2020

Deliver better real-time online experiences via our native SFDC integration

ScreenMeet delivers frictionless real-time video chat, and cobrowse from any Salesforce object. Use ScreenMeet to improve customer service, enable virtual e-commerce and support real-time collaboration and remote support – all without a download.