ScreenMeet — Embedded Remote support, screen share, cobrowse, and video call

ScreenMeet is the leader in modern collaboration for contact centers and IT help desk agents. The ScreenMeet Platform provides the fastest first-call resolution, the lowest average case handling time, and increased efficiency. With a product suite designed to simplify productivity, cloud-native architecture delivers higher ROI and enterprise-grade security and performance. ScreenMeet offers a complete suite of capabilities, including remote support, remote takeover, screen share, mobile camera share, voice, video, and asynchronous video recordings. Legacy collaboration software is complex, disconnected, and expensive. ScreenMeet is embedded where agents work in ITSM and CRM systems like ServiceNow, Salesforce, and many others, which means faster adoption and 3x higher usage. Customers, employees, and the agents who serve them have better experiences and higher satisfaction, while enterprises realize significant operational savings and fast time-to-value. ScreenMeet is modernizing global companies like Salesforce, ServiceNow, Dropbox and Choice Hotels supporting over 50,000 agents and 400 million endpoints.