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Leaptree Optimize - Dynamic QA Scorecards for Customer Service

$75 USD per user per month

Rating

(1)

Listed On

11/28/2017

Latest Release

11/6/2019

CATEGORIES

Agent Productivity
Continuously Improve Customer Support Performance With QA Scorecards.

Create and configure scorecards to score the performance of customer service agents. Provides visibility into individual performance capabilities and responsibilities. Evaluate scorecards and offer immediate assessment leading to positive reinforcement.

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