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Single Email Helper

Enhanced Process Builder Email Alert Functionality

Free  

Never requires payment

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Business Need
Email & Calendar Sync
Requires
Sales Cloud
Service Cloud
Experience Cloud

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MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.8
Lifetime average
Showing 10 of 10 Reviews
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Installed and Used in more than 130 orgs

I use this fantastic little app in every Salesforce implementation via an unmanaged package which is now more than 130 implementations. I use the Flow version to generate email notifications that otherwise would be to much of a pain to create as Email Alerts when managing this many orgs and of course it solves the major Salesforce challenge of not supporting cross-object merge tags plus the ability to email non-salesforce users has come in handy as well.

Sean Fielding
Four Star Ranger
08/26/2021

Thanks for the kind words. I can't wait to see the 129 additional reviews :).

Simple and Effective

I volunteer with a small non-profit and needed a quick and easy solution to allow us to send template emails to external recipients with merge data from related objects. I was pretty surprised to discover SFDC's limitations in this area, and wasted days looking for workarounds that didn't involve complex workarounds or writing custom code. Luckily, I found this app and was able to rapidly build out the rest of the project and go live. We ran into one small issue and sent an email to their support box. Brian quickly jumped in and provided a solution that worked perfectly! A huge thank you for this free app, as well to Brian for the fast and great support!

Simply Superb

This is very helpful to sending emails by including merge fields. I have a requirement to add email attachment when i am sending emails. Is there any possibility to attach documents as a attachment

Ainslie Baker
05/30/2023

Hi Brian. We also LOVE this tool, and want the above functionality, and also to use the "First Name" field in merge (so far we get the full name only).

Brian Duvall
06/22/2020

Thanks for the feedback Penchala and glad to hear the application is working well for your use case! With regards to your request around adding attachments, while not available currently, we will certainly add this to our list of items to be considered for future releases.

Great tool!

This app has really helped fix the merge issue we were having when sending emails. Reached out to support because I was having some issues with how I'd entered the fields and Brian was very helpful and quick to respond. Definitely recommend!

Great and simple solution for Cross Object Workflow E-mail Alerts

Stumbled across this app to do Cross Object Workflow E-mail Alerts (which is NOT supported by Salesforce). Wow! What an easy solution to solve the issue. Thank you guys for providing this app for free!

Excellent utility

This app makes sending emails from with Process Builder very easy. With support for HTML email body and related object merge fields, it is far simpler to get up and running with than the standard Salesforce functionality. I can wholeheartedly recommend it and the support team for it were very responsive and helpful with a configuration issue I had.

Esti Gershonowitz
Double Star Ranger

Great app, fills important functionality very nicely

This is a great app which fills the gap when you want to send out an email from Process Builder or Flow. Without this app you would need to create an email template and then an email alert, just so you could use it from PB or Flow. Sometimes you just want to send out a simple email with a little bit of text, and this app makes it much easier. You call the action directly, tell it the subject, body, recipient, etc., and done! No need to fuss around. Their support was great as well - I contacted them with a question and they got back to me right away with a clear and helpful answer. Highly recommend!

Taylor Grimes

Fast, easy and free!

Get's the job done in a pinch for all types of messaging that Email Alerts don't have a reference for, great tool for admins.

This App is a Must Have!

I love that this can be used in the flow builder and process builder! Very quick and easy to use. Give you the ability to specify html in the body of the email, reference cross object fields, and create a task to show the email was sent. The only thing that is needed is the ability to specify a from address that the email is sent from. Anyway to do this currently or will this be implemented soon???

Brian Duvall
02/03/2020

Hi Tanvi - With our most recent release, you are able to use an Org Wide Email Address as the From address within setup. Our user guide shows how to configure this with the new functionality however if you have any questions, please feel free to reach out to support@gearsdesign.com. Thanks!

Tanvi Dange
Triple Star Ranger
02/03/2020

Hello, Any updates on addition of From address to the configuration?

Sean Fielding
Four Star Ranger
02/11/2019

Thanks for the review Lance. Adding the from address sounds like a great addition. I'll ping you directly.

Brooke Baker

Love this app

This is a great quick way to generate emails pulling data from parent records. Is it possible to apply a format for referenced date fields?

Brian Duvall
10/16/2018

Thanks for your feedback on our Single Email Helper app! We recently put out a new release (v1.8) that allows you apply specific formats around date, date/time & percent data types. The updated user guide on this listing should provide you information on how to implement this new functionality however if you have any questions, please feel free to reach out to support@gearsdesign.com.