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Hapi Guest for Salesforce
All your guest data, unified and actionable
- Industries
- Travel, Transportation, & Hospitality
- Business Need
- Integration
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Hapi Guest gives hotel organizations real-time access to unified guest data directly within Salesforce, making it easy to deliver personalized experiences at scale and supporting key use cases across Marketing Cloud, Service Cloud, and Analytics Cloud.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudMarketing Cloud Engagement
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- HAPI Guest/HG 3.10.1 1.253.0
- Listed On
- 02/14/2019
- Latest Release
- 12/10/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 88Custom Tabs: 32Custom Apps: 1
- Lightning Components
- Global: 7App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Hapi Guest is the only solution that securely connects your data into Salesforce Cloud environments in real time, making it easy for hoteliers to create new ways to delight guests using the world’s leading CRM. With available connectors for major PMS systems in the hospitality industry, we have created a set of native Salesforce components that receive PMS data streams directly from our own Hapi data platform. Smart data synchronization rules facilitate bi-directional flows of reservation, account, and company records between PMS and CRM with support for large data volumes and high transaction throughput scenarios.
Need help?
Data Travel, LLC
Orlando, Florida
We offer 24/7 Global Customer Support and we use our own Salesforce Support Portal to Manage Requests and Issues.