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Hapi Guest for Salesforce

All your guest data, unified and actionable

Overview

Hapi Guest gives hotel organizations real-time access to unified guest data directly within Salesforce, making it easy to deliver personalized experiences at scale and supporting key use cases across Marketing Cloud, Service Cloud, and Analytics Cloud.

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See How Hapi Guest for Salesforce Works

  • Maximize your Marketing Cloud investment with rich information from Hotel PMS Systems using our single productized Integration App for Salesforce.

  • Stream Company, Guest, Reservation, and Stay data directly to Salesforce via APIs.

  • Customize your deployment using Hapi Connect's component-based architecture and flexible configuration settings.

  • Access complete, up-to-date guest profiles across your entire enterprise with Unified Guest Profiles.

  • Hapi organizes your guest data into a clear, consistent format made for hotels. No more messy spreadsheets or mismatched records.

Hapi Guest is the only solution that securely connects your data into Salesforce Cloud environments in real time, making it easy for hoteliers to create new ways to delight guests using the world’s leading CRM. With available connectors for major PMS systems in the hospitality industry, we have created a set of native Salesforce components that receive PMS data streams directly from our own Hapi data platform. Smart data synchronization rules facilitate bi-directional flows of reservation, account, and company records between PMS and CRM with support for large data volumes and high transaction throughput scenarios.

Categories

Business Needs
Integration
Industries
Travel, Transportation, & Hospitality
Personas
Architect
Business Operations Manager
Data Professional
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package

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