Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Fave&Follow - Favorites for Experience Cloud Sites

Boost Site Adoption with Favorites & Knowledge Article Subscriptions

Starting at $350   USD/production instance/month

Discounts available for nonprofits

Try It
Requires
Sales Cloud
Service Cloud
Experience Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Fave&Follow/2.5 2.5.0
Listed On
03/19/2018
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 0
Community Builder: 2
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/25/2021

Additional Details

Fave&Follow 2.0 Now Available * Preload Automated Favorites and Article Subscriptions * Improved Reporting * Custom Labels in Favorites Component Fave&Follow improves adoption by allowing Experience Cloud Members to tailor their Site experience to meet their needs. With Experience Cloud Favorites, Users save the records they access most frequently, reducing clicks and simplifying navigation. Similar to a browser bookmark, a User’s Favorites are stored within Salesforce and immediately available only one click away via any browser or device. Fully supported by Reports, Experience Cloud Site Managers can use Favorites to better understand which content is resonating with Site Members and use that data to guide their roadmap. Fave&Follow also allows Experience Cloud Site Members to subscribe to alerts for key knowledge articles. Once an article is followed, the User will receive automatic alerts when the content is updated – prompting them to return to your Site to review the latest updates. [knowledge article subscriptions, favorites for Experience Cloud, bookmark knowledge articles]

Need help?

Acxiom Corporation

Conway, AR, USA