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Transform Sales and Customer Service with Voice for Salesforce by Enreach

By Enreach

AI-powered telephony integrated seamlessly into Salesforce

Starting at €19.5   EUR/user/month

Discounts available for nonprofits

Industries
Horizontal Product
Financial Services
Manufacturing
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud

Voice for Salesforce and Service Cloud Voice empower your employees with AI-driven insights, real-time call transcription, and a 360° customer view.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Voice for Salesforce by Enreach/1.58 1.58.0
Listed On
04/16/2018
Latest Release
07/24/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Community Builder
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 4
Custom Apps: 2
Lightning Components
Global: 16
App Builder: 8
Community Builder: 1
Languages
English
Finnish
Swedish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.49.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/12/2018

Additional Details

Voice for Salesforce by Enreach transforms the way sales and support teams manage telephony. By embedding AI-powered call handling and real-time transcription directly into Salesforce, this solution simplifies workflows, enhances customer interactions, and boosts team productivity. With AI-enhanced call data, users get actionable insights into every interaction, helping them focus on meaningful conversations instead of manual tasks. Incoming calls trigger caller pop-ups that display relevant Salesforce records, while outbound calls are streamlined with click-to-dial. Real-time transcription ensures every detail is captured during the conversation and logged automatically as an activity in Salesforce. Managers gain visibility with integrated reporting tools to monitor performance and identify opportunities for improvement. For businesses needing advanced omni-channel support, AI-powered recommendations, and deep Service Cloud integration, Enreach also offers Enreach for Service Cloud Voice—an ideal solution for customer service teams.

Need help?

Enreach

Helsinki, Finland

Support Phone+358 40 450 3001
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