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RingCentral Engage Digital - The omni-digital customer care platform

By RingCentral, Inc

Delight your customers on all digital channels from within Salesforce

€20   EUR/Seat/month
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Business Need
Agent Productivity
Requires
Sales Cloud

Delight customers on all digital channels from within Salesforce. A single platform to manage messages from all channels in the Salesforce ecosystem. Link customers' digital identities to enjoy a 360° view with both transactional & conversational data.

  • RingCentral Engage Digital Salesforce App

  • RingCentral Engage Digital - Omni-Digital Customer Care Platform

Highlights

Respond to messages within Salesforce: Connect all your digital channels (messaging, social, email, live-chat, in-app, communities, etc.) to a single platform available within Salesforce so your agent no longer needs to switch between windows.

Reconcile your customers' identities: Link a Salesforce customer ID with its digital identities to enjoy a 360° customer view with both transactional and conversational information.

Display live statistics vital for your business: Create statistics dashboards with live data directly from RingCentral Engage Digital to supervise your activity, improve your KPI, allocate resources and delight customers on all channels.

Provider Details

RingCentral, Inc

Pricing Details

Plus 2000€/ month/ organization

Default Plan

€20 EUR/Seat/month

Free trial available for 30 days