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Totango for Salesforce

Get a complete view of your customer with Totango data in Salesforce

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Paid Add-On Required  

Payment required for external services or products

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Business Need
Customer Service
Collaboration
Integration
Requires
Sales Cloud
Compatible With
Sales Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Totango/Summer 2023 3.9.0
Listed On
11/30/2023
Latest Release
11/30/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.9.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/02/2023

Additional Details

The Totango app in Salesforce allows your teams to view Totango customer insights in the Salesforce UI. Once configured, any licensed Totango user can interact with the Totango app in Salesforce. For a given account in Salesforce, you can see Totango customer data and insights including: • Account Health • Engagement • Number of Active Users • Usage Frequency • License Utilization • Tasks & Touchpoints Your teams gain a more holistic understanding of your customers and can take immediate action. No more jumping between platforms to see the bigger picture.

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Totango, Inc.

Redwood City, CA