AgentBot
Automate conversational journeys and offer customers instant solutions.
Overview
AgentBot is a Conversational AI platform for digital channels with a no-code experience manager. It allows companies to create conversational journeys and offer customers instant solutions in real-time.
See How AgentBot Works
Have natural conversations Aivo’s Conversational Engine, based on semantic identification, understands the intention behind the customer’s questions and interacts in a natural and unstructured way through text and voice channels.
Deliver instant solutions Connect AgentBot to Salesforce Chat and add a human agent anytime during the conversation. When needed, transfer the interaction back to AgentBot to continue with the service.
Evolve CX with each interaction With Aivo’s advanced analytics dashboards, get ready to generate detailed reports, measure the impact of your solution in real-time, and improve your customers’ satisfaction.
Create conversational journeys that automate customer service and sales processes and offer instant solutions to customers’ demands. AgentBot is a no-code Conversational AI platform developed so that any team of any company can design and implement effective customer experiences across the main digital channels. How AgentBot helps companies: • Solves customers’ needs in the first interaction. • Interacts with customers in a natural and unstructured way. • Allows them to offer unlimited service capacity without waiting times. • Connects with third-party platforms for efficient customer query resolution.
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package