Druva - Salesforce data backup, recovery & sandbox seeding

100% safe and automated backup

Druva provides a 100% SaaS solution to achieve complete protection for Salesforce data. its easy to configure and easy to restore.

The Modern Path to Data Protection Simplicity

Druva is a 100% SaaS (Software as a Service) solution, eliminating the need to manage on-premise hardware or infrastructure, which reduces operational overhead.

Very Efficient SAAS application for Backup

East to configure and start with backup configuration, yes surely will recommend to others

Worry free addon

Very useful tool to have established within Salesforce. It's a one and done install. And with it coming from Druva, it just works. Improvements to be had, maybe a little more information on the Druva Dashboard about data backed up. I recommend Druva to all who are looking for a backup provider that need the piece of mind that their data will be protected.

Great value, but needs more alerts

By comparison to other solutions, Druva is considerably less expensive and delivers nearly all of the same functionality. Backup & restore is simple and reliable. It offers alerts for passed/failed backups but no event based alerts for things like deleted records. I would still recommend this product even without the event based alerts.

Quickly set up, reasonably priced compared with others

This app lets you control Salesforce backup within it's own Salesforce app, which behaves like it's part of Salesforce although it's talking with an external solution. I do find it a little unclear what options to use and frequently have to refer to documentation to understand. The UI is a little unintuitive but workable once you get to know it. The initial PoC was very well demonstrated and set up and the team were very easy to work with. Comparing with other products this ticked off more requirements boxes than some of them and came in below the price of others so was an obvious choice.

Highly capable yet non-intuitive solution with poor UX

During our first year live on Druva for Salesforce, there were so many service outages and interruptions that we were unable to explore all of the solution's capabilities and establish backup/restore routines accordingly. Only after migration to an entirely new tech stack some months ago, have the problems ceased. Therefore, it's only one year into the process that we are at a stage where we can fully start adopting the solution. As for the solution itself, it supports all our needs in terms of functionality, backup scope and retention, sandbox seeding etc., however most team members consider it highly non-intuitive and illogical at times with the learning curve to operate the solution being very steep. Moreover, it’s generally cumbersome to initiate actions the right way (assumes in-depth knowledge of your Salesforce instance and data model, its dependencies and so on). Therefore, with very few restore requests/scenarios per year, it's difficult to onboard more than just a few team members to the solution. Responsiveness is slow and the UI is generally quite sticky, even when background backups are disabled during e.g. restores. On the upside, conversations with Druva have revealed promising investments in R&D so provided this holds true and that the UX is greatly improved, Druva on Salesforce is expected to be very capable and able to handle all our possible use cases in the future.

Good Product, Good Price

We wanted a basic backup tool for regular and, most importantly, meta data for our non-profit org and Druva meets all our requirements. It is reliable, affordable, and the customer service is excellent.

Easy to set up, great support, and real peace of mind

Moved to the new Druva for Salesforce platform last year and found the process very straightforward and quick to complete. Setting up backup rules were simple, pulling and analyzing changes in data is easy, and being able to set up my own data change alerts has been really helpful as well. What I love the most? I don't have to worry. It just works.

Great Team - Great Product

Been working with the team on a mission-critical project that called for transferring specific records & their related children in to different sandboxes. I was impressed with the level of features, functionality & ease of use of this app. It made migrating data effortless. Creating projects, deleting and re-doing data migrations was also a snap, making for a low-stress effort. Perhaps more importantly, the team is highly knowledgable and very open to helping to ensure a good customer experience. I have worked with both the cloud & on-prem version, and can recommend both tools for critical data migration operations.