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Opportunity Merge
Opportunity Merge
- Business Need
- Productivity
- Requires
- Sales Cloud
It merges identical Opportunities of an Account and is useful in cleaning duplicate Opportunities. Works similar to standard Account Merging feature of Salesforce
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System Froze
On installing the app onto the object page, it started trying to merge opportunities and was sending multiple error messages. It would not let me delete the app from the page, exit the page or even go on any opportunity record on Salesforce. I managed to eventually resolve the issue on my own by using the 'cut (cut & paste) feature and then uninstalling the app. Support were relatively quick to respond considering we lost use of opportunities throughout the system, but came back with a list of instructions I wouldn't even know where to start. Might've just been a one-off issue, but it was much easier to resolve my duplicate opportunities manually this time.
Good idea but doesn't work well
I was excited about trying this app because it is the only only tool for merging opportunities on appexchange. The experience was disappointing. First, after added the custom component to the account page, the account layout would start going haywire when I would mouse over links in Related List Quick Links. The related items could no longer be accessed in Related List Quick Links. I merged two opportunities. The "winner" had a linked email and the "loser" had a linked task. The loser's task was deleted during the merge.
Dear Yury, Thank you for taking the time to share your feedback. We appreciate your honesty and the opportunity to address your concerns. We sincerely apologize for any inconvenience you may have experienced. We want to discuss this in more detail, so please feel free to reach out to us at support@astreait.com.
Worked well with some caveats
Worked well out of box. BEWARE: If you have Quotes or any other detail-side objects (where the Master is Opportunity), you need to handle moving those to the Opportunity you are choosing as the master BEFORE merging. This tool will result in the deletion of Quotes on any opportunities you do not choose as the master record (and it recreates the Quote bodies but not their contents). Nothing too bad, you can un-delete the Quotes from Recycle Bin and manually re-pair them (if you forget to do this beforehand). Not a bad addition for a free app, just need to be cautious.
Never worked tried 3 times. Followed directions provided
After completein the steps, noticed I still had 2 opportunities. So I thought maybe I made a mistake and hit "cancel" accidentally. When I followed the instructions again.. I recived an orange warning box, "Something went wrong. Please check validation rules and permissions. Details of issue: Duplicate value found on record with id: <unknown>". This was repeated dozens of times. I thought this merging was supposed to elimate this problem.
not able to merge the opp
so far i have started using the app ,can not say anything as of now.
Messing up the entire account page and not even allowing to remove the component
To fix I have added a filter to show that component to dummy user, not working
Dear Divya Meda, Thank you for taking the time to share your feedback. We appreciate your honesty and the opportunity to address your concerns. We sincerely apologize for any inconvenience you may have experienced. Upon careful consideration of your points, we believe that you may have added the "Opportunity Merge Component" on the page instead of using the "Merge Opportunity" button on the page layout. To resolve this issue, kindly reinstall the app and follow the steps outlined in the user manual(https://partners.salesforce.com/servlet/servlet.FileDownload?file=00P3A00000dWNBfUAO). If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us at support@astreait.com. We value your input and are here to assist you. We understand the importance of customer satisfaction and are committed to ensuring a better experience in the future. Thank you again for bringing this to our attention. Best regards, Ayush Arya Sr. Salesforce Developer Astrea IT Services
Great App
This is a great app which is helping us in removing(merging) those duplicate opportunities. It would be great if we could use the app for opporutinities from two different account. Anyway, I am happy using this app and have already recomended to my colleague from different org.
Great Free App
Its a great app to merge the opportunities and it was the only one I could find on the AppExchange. Just wondering if there is any plans to be able to show just the fields that are different, like how the merging works on Accounts and Contacts. We have a lot of custom fields and it would be great if we could just see the ones that differ on the records please.
Very Helpful but Select Page should allow customizations.
This has been an invaluable tool for my field sales reps. However, the opportunity select screen does not contain enough fields to help differentiate records. It would be helpful to be able to customize which fields are shown on the select screen.
This thing is a mess
Added a component to a lightning page, and upon save, the component appeared in the lightning Editor in front of everything else, so I could no longer edit anything else in the page. Meaning I couldn't remove the component. And I couldn't uninstall the component because it was tied to a page. Had to completely rebuild the page from scratch by accessing sandbox, reassign to all my profiles, delete lightning page, and then I was able to uninstall package
Hi Todd, Our component is not supposed to be used directly on the VF page. We already have provided an action for the component to be used by just dragging it to the desired page layout. For the complete steps you can follow the user manual provided : https://partners.salesforce.com/servlet/servlet.FileDownload?file=00P3A00000dWNBfUAO You can contact us at support@astreait.com, and we can show you how to set this up in a call.
Hi Todd, Our component is not supposed to be used directly on the VF page. We already have provided an action for the component to be used by just dragging it to the desired page layout. For the complete steps you can follow the user manual provided here. You can contact us at support@astreait.com, and we can show you how to set this up in a call.
Hi Mae, To proceed with uninstalling the Opportunity Merge app, please ensure that the 'Merge Opportunity' button is removed from all relevant page layouts first. Once the button has been removed, you can uninstall the app without any issues. Let me know if you need any assistance with this.