MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Forsta CRM Connector for Salesforce

By Forsta

Optimizing customer interactions throughout the customer lifecycle

No Ratings
Paid Add-On Required  

Payment required for external services or products

Try It
Business Need
Customer Service
Agent Productivity
Surveys
Requires
Sales Cloud

With Forsta CRM Connector for Salesforce, you can optimize all your customer interactions throughout the customer lifecycle, by integrating Forsta directly with your Salesforce system.

Highlights

Make customer satisfaction data, such as NPS® or other feedback data, visible to Salesforce users within Salesforce so that they have all your customer information in one place.

Setup automatic workflows inside Salesforce using your Voice of the Customer data to close the loop and quickly address your customers’ concerns.

Easily adjust and manage your Salesforce to Forsta Plus integration as your Voice of the Customer program needs evolve.

Provider Details

Forsta
Oslo, Norway

Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer we figure out is you. Forsta is the new frontier of experience and research technology — a technology company with a difference. The difference is that we collaborate. We listen, we design the solution together. We adapt our market leading experience and research technology to our clients' needs, not the other way around. We exist to inform and inspire the decision makers. Forsta powers the HX (Human Experience) Platform – an award winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

This app requires an appropriate license from Forsta. Please contact Forsta for detailed pricing information.