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SurveyMonkey for Salesforce
Seamlessly integrate feedback data with Salesforce
- Industries
- Consumer GoodsHealthcare & Life SciencesProfessional Services
- Business Need
- Customer ServiceMarketingHuman Resources
- Requires
- Sales CloudService Cloud
Connect your survey data with Salesforce to drive results for your business. Automatically send surveys after key interactions and take real-time action on feedback. Enrich customer and prospect data by syncing survey responses into Salesforce.
Highlights
✔ Integrate SurveyMonkey with Salesforce to create a single source of truth for your business
✔ Automatically trigger surveys off events and transactions in Salesforce to scale how you get feedback
✔ Choose from 500+ expert-built templates, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), and customer service feedback
✔ Increase response rates by personalizing emailed surveys with Salesforce data, while leveraging powerful SurveyMonkey email tools like first question embed and automatic follow-ups
✔ Combine operational data with survey data for richer insights
✔ Create more effective marketing and upsell campaigns with a deeper understanding of your customers
Provider Details
SurveyMonkey
San Mateo, CA, US
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
1999
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Please contact Sales for specific pricing. Discounts are available for non-profits. Discounts are also available based on plan selection and business requirements. https://www.surveymonkey.com/mp/contact-sales/